Paylocity
7.4 /10

What is Paylocity?

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team. Let's go forward together.

Company Details


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Awards & Recognition

Paylocity won the following awards in the Human Capital Management - Midmarket category

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

80 Likeliness to Recommend

86 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

8% Negative
12% Neutral
80% Positive

Pros

  • Fair
  • Respectful
  • Reliable
  • Friendly Negotiation

Feature Ratings

Average 75

Employee Record

83

Position Management

80

Payroll Administration

79

Benefits Administration

77

Time and Attendance

77

Performance Management

73

Talent Acquisition

73

Workforce Planning

72

Learning and Development

68

Talent Management

65

Vendor Capability Ratings

Average 73

Breadth of Features

79

Ease of Data Integration

76

Quality of Features

75

Business Value Created

75

Ease of IT Administration

75

Ease of Implementation

75

Usability and Intuitiveness

74

Availability and Quality of Training

73

Product Strategy and Rate of Improvement

70

Vendor Support

70

Ease of Customization

69

Paylocity Reviews

Suszanne G.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Implementation was quick - just a few weeks - and efficient. We were up and running in no time and the training helped so much.

What is your favorite aspect of this product?

I love that we can communicate to our entire team through Paylocity.

What do you dislike most about this product?

Sometimes it's difficult to find what something does in the background. To know the why of a choice more than just what to select.

What recommendations would you give to someone considering this product?

Use the Learning Center. It will prove to be your best friend.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Human Resources
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2023

Great product and user friendly features

Likeliness to Recommend

9 /10

Pros

  • Generous Negotitation
  • Security Protects
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Crystal M.

  • Role: Human Resources
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Amazing potential, need to train staff better

Likeliness to Recommend

6 /10

What differentiates Paylocity from other similar products?

All-in-one product. From recruitment and applicant tracking, to onboarding, timekeeping, payroll - all one provider/program.

What is your favorite aspect of this product?

Potential for a one-stop-shop to meet all HR/payroll needs.

What do you dislike most about this product?

We received poor integration and orientation training. While Paylocity did admit this and attempt to make up for it - the damage had been done. Our implementation team had little to no knowledge of tax exemptions for government plans; and while provided with a copy of our leave policies did not correctly input the information so we had to manually track hours worked and leave time to obtain correct balances. Employer HSA matches were incorrectly adding to employees' gross income, etc. Trying to get assistance to fix it - and help during W-2 season - was almost impossible and took weeks.

What recommendations would you give to someone considering this product?

Ensure your implementation team is trained specifically for your business - public or private sector - and understands your needs. I hope we are able to give Paylocity a chance again in the future. I really liked the product - and it's a shame we had such poor training at the beginning. Our salesperson was amazing and attempted to help us at every opportunity, but even he had his limits. Again, if you notice issues, address them immediately - and go up to the top if you need to. Don't rely on your training team if you feel your questions aren't being answered. Don't assume, keep asking until you're satisfied.

Pros

  • Generous Negotitation
  • Friendly Negotiation
  • Unique Features
  • Client Friendly Policies

Cons

  • Less Effective Service
  • Under Delivered
  • Less Productive

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