Paylocity Logo
Paylocity Logo
Paylocity

Paylocity

Composite Score
8.4 /10
CX Score
8.7 /10

What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details

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In Partnership With SelectHub

Awards & Recognition

Paylocity won the following awards in the Talent Management category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

8
Since last award

96 Plan to Renew

6
Since last award

79 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative
3% Neutral
95% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Efficient Service
  • Acts with Integrity

Feature Ratings

Average 77

Onboarding Offboarding

81

Rewards Recognition

79

Collaboration

79

Learning and Development

78

Talent Acquisition

77

Employee Engagement

77

Compensation Management

75

Career Pathing

74

Succession Planning

73

Performance Management

71

Wellness

66

Vendor Capability Ratings

Average 78

Business Value Created

82

Usability and Intuitiveness

79

Quality of Features

79

Ease of Implementation

79

Breadth of Features

79

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Vendor Support

77

Ease of IT Administration

77

Ease of Customization

72

Paylocity Reviews

Muheet I.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Very simple way to generate payment reports.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

It offers better management and real-time control of each of the data, scheduling, time tracking and the workforce. The real-time operation of this section is what allows it to stand out from the competition, as it offers real results of the completed work hours of each employee, individual employee performance and this helps us measure the work effort, while other similar platforms take time to process this type of data and generate workforce analytics.

What is your favorite aspect of this product?

Paylocity generates real and exact calculations in any payroll processing, where it is able to make exact deductions from payments, calculate taxes automatically. The platform allows you to perfectly manage the performance and fulfillment of objectives in each employee, which allows you to manage the talent of each one and know if they are processing in their work area. Paylocity allows you to manage work times for each employee, manage entry and exit times, manage overtime and incorporate a data collection system in real time.

What do you dislike most about this product?

The mobile app has very limited functions, in this app you cannot add new schedules, exchange entry times between employees, add overtime to a specific employee and there are many more functions that are not available since currently this mobile app only allows monitoring employee behavior in real time and generating a new payroll.

What recommendations would you give to someone considering this product?

I recommend that you enable the automatic work time collection system, since this will help you to have an exact record of the time that one of the employees entered and the time that he/she left in his/her work office, this helps a lot to calculate the hours to be paid weekly for each employee.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Angie S.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

It is an okay system!

Likeliness to Recommend

6 /10

What differentiates Paylocity from other similar products?

I'm not sure! the services that are being offered are okay.

What is your favorite aspect of this product?

I would like to say the style is nice.

What do you dislike most about this product?

Customer service is not good there and there is always an issue with the system, unfortunately.

What recommendations would you give to someone considering this product?

Pricing is good and competitive with other vendors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Less Productive

Kerry S.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Customer support makes this GREAT!

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

The biggest differentiator of Paylocity for my application is the customer support. I can call and get someone on the phone faster than any company in the space hands down!

What is your favorite aspect of this product?

The customer service. This industry has so many companies using the same information. The customer service response time and knowledge sets Paylocity above the rest.

What do you dislike most about this product?

Sometimes I have a hard time navigating the software when looking for certain things, part of this is my fault because I only use the software 2x a month on average. If I used it more I would remember what and where I am looking for different things.

What recommendations would you give to someone considering this product?

I would recommend it for the customer support for sure. It makes it worth the extra cost, as Paylocity is priced higher than other software providers in the space. Sometimes it is hard to find what I am looking for but the accessibility of support outweighs that issue.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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