In Partnership With SelectHub
What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
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In Partnership With SelectHub
Paylocity Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paylocity.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
8
Since last award
96 Plan to Renew
6
Since last award
79 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Respectful
- Client Friendly Policies
- Efficient Service
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Onboarding Offboarding
Rewards Recognition
Collaboration
Learning and Development
Talent Acquisition
Employee Engagement
Compensation Management
Career Pathing
Succession Planning
Performance Management
Wellness
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Ease of Customization
Also Featured in...
Workforce Management - Midmarket
Score 8.5
View Paylocity in this category (opens in a new tab)
Payroll
Score 8.5
View Paylocity in this category (opens in a new tab)
Benefits Administration
Score 8.4
View Paylocity in this category (opens in a new tab)
Human Capital Management - Midmarket
Score 8.2
View Paylocity in this category (opens in a new tab)
Paylocity Reviews
Muheet I.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Very simple way to generate payment reports.
Likeliness to Recommend
What differentiates Paylocity from other similar products?
It offers better management and real-time control of each of the data, scheduling, time tracking and the workforce. The real-time operation of this section is what allows it to stand out from the competition, as it offers real results of the completed work hours of each employee, individual employee performance and this helps us measure the work effort, while other similar platforms take time to process this type of data and generate workforce analytics.
What is your favorite aspect of this product?
Paylocity generates real and exact calculations in any payroll processing, where it is able to make exact deductions from payments, calculate taxes automatically. The platform allows you to perfectly manage the performance and fulfillment of objectives in each employee, which allows you to manage the talent of each one and know if they are processing in their work area. Paylocity allows you to manage work times for each employee, manage entry and exit times, manage overtime and incorporate a data collection system in real time.
What do you dislike most about this product?
The mobile app has very limited functions, in this app you cannot add new schedules, exchange entry times between employees, add overtime to a specific employee and there are many more functions that are not available since currently this mobile app only allows monitoring employee behavior in real time and generating a new payroll.
What recommendations would you give to someone considering this product?
I recommend that you enable the automatic work time collection system, since this will help you to have an exact record of the time that one of the employees entered and the time that he/she left in his/her work office, this helps a lot to calculate the hours to be paid weekly for each employee.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Angie S.
- Role: Human Resources
- Industry: Construction
- Involvement: End User of Application
Submitted May 2024
It is an okay system!
Likeliness to Recommend
What differentiates Paylocity from other similar products?
I'm not sure! the services that are being offered are okay.
What is your favorite aspect of this product?
I would like to say the style is nice.
What do you dislike most about this product?
Customer service is not good there and there is always an issue with the system, unfortunately.
What recommendations would you give to someone considering this product?
Pricing is good and competitive with other vendors.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Cons
- Less Reliable
- Less Performance Enhancing
- Less Productive
Please tell us why you think this review should be flagged.
Kerry S.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2025
Customer support makes this GREAT!
Likeliness to Recommend
What differentiates Paylocity from other similar products?
The biggest differentiator of Paylocity for my application is the customer support. I can call and get someone on the phone faster than any company in the space hands down!
What is your favorite aspect of this product?
The customer service. This industry has so many companies using the same information. The customer service response time and knowledge sets Paylocity above the rest.
What do you dislike most about this product?
Sometimes I have a hard time navigating the software when looking for certain things, part of this is my fault because I only use the software 2x a month on average. If I used it more I would remember what and where I am looking for different things.
What recommendations would you give to someone considering this product?
I would recommend it for the customer support for sure. It makes it worth the extra cost, as Paylocity is priced higher than other software providers in the space. Sometimes it is hard to find what I am looking for but the accessibility of support outweighs that issue.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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