3/16 in Customer Relationship Management

Response
Distribution
109Reviews

Oracle

Oracle Sales Cloud

Engage customers earlier and accelerate and close more deals using Oracle Sales Cloud's complete, innovative, and proven sales solution.

8.1

Composite Score

Composite
Score

8.3

CX Score

CX
Score

+83

Emotional Footprint

Emotional
Footprint

82%

Likeliness to Recommend

Likeliness
to Recommend

3/16 in Customer Relationship Management

Response
Distribution
109Reviews
Category Features
  • Account and Contact Management
  • |
  • Activity and Workflow Management
  • |
  • Analytics and Reporting
  • |
  • Collaboration
  • |
  • Customer Service Management
  • |
  • Lead Management
  • |
  • Marketing Management
  • |
  • Mobile
  • |
  • Quote Contract and Proposal
  • |
  • Sales Management
  • |
  • Telephony and Call Center Management

Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
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Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
10/10

Industry Specific Role

Oracle CRM On Demand

Vendor Capability Satisfaction

  • 4
  • 4
  • 4
  • 4
  • 4
  • 4
  • 4
  • 4
  • 4
  • 4
  • 4

Product Feature Satisfaction

  • 4
  • Account and Contact Management
  • 4
  • Activity and Workflow Management
  • 4
  • Analytics and Reporting
  • 4
  • Collaboration
  • 4
  • Customer Service Management
  • 4
  • Lead Management
  • 4
  • Marketing Management
  • 4
  • Mobile
  • 4
  • Quote Contract and Proposal
  • 4
  • Sales Management
  • 4
  • Telephony and Call Center Management
Recommends
9/10

Oracle CRM is very easy to use and powerful

Vendor Capability Satisfaction

  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3

Product Feature Satisfaction

  • 3
  • Account and Contact Management
  • 3
  • Activity and Workflow Management
  • 3
  • Analytics and Reporting
  • 3
  • Collaboration
  • 3
  • Customer Service Management
  • 3
  • Lead Management
  • 3
  • Marketing Management
  • 3
  • Mobile
  • 3
  • Quote Contract and Proposal
  • 3
  • Sales Management
  • 3
  • Telephony and Call Center Management