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Oracle CX Sales Logo
Oracle

Oracle CX Sales

8.5 /10
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Oracle CX Sales
8.5 /10

What is Oracle CX Sales?

Accelerate growth with the power of data, AI, and machine learning to bring together all aspects of the customer experience. Oracle Engagement Cloud provides a comprehensive set of capabilities to help sales leaders transition smoothly from sales planning and execution through customer onboarding, account management, and support services.

Company Details

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Awards & Recognition

Oracle CX Sales won the following awards in the Customer Relationship Management - Enterprise category

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Oracle CX Sales Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CX Sales.

82 Likeliness to Recommend

94 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CX Sales?

6% Negative
6% Neutral
88% Positive

Pros

  • Security Protects
  • Respectful
  • Reliable
  • Helps Innovate

Feature Ratings

Average 82

Lead Management

85

Customer Service Management

84

Telephony and Call Center Management

84

Sales Management

83

Analytics and Reporting

83

Marketing Management

82

Account and Contact Management

82

Activity and Workflow Management

82

Quote Contract and Proposal

81

Collaboration

80

Mobile

76

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Quality of Features

83

Usability and Intuitiveness

82

Vendor Support

81

Ease of Data Integration

80

Breadth of Features

80

Ease of IT Administration

79

Ease of Customization

78

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

78

Oracle CX Sales Reviews

Jucilayne A.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Saves Time

shivam p.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Rich with features and very helpful

Likeliness to Recommend

9 /10

What differentiates Oracle CX Sales from other similar products?

Product is very rich in feature as compare to other features available in other product

What is your favorite aspect of this product?

Reporting and UI of the product is highly commendable

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Best product it will make your life easy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

James S.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2024

This product is amazing!

Likeliness to Recommend

8 /10

What differentiates Oracle CX Sales from other similar products?

I appreciate how Oracle vendors take the time to come and work with my company specifics to ensure that we are getting the ultimate use of the software for my company. Also Oracle helps create personalized features and my company does have a big voice in the innovation that happens with the program, so we can achieve our maximum level of company advancement and stay on top of all products and our POs.

What is your favorite aspect of this product?

I am able to recommend and help the oracle team to innovate special features my company can use as well as other companies.

What do you dislike most about this product?

I really don’t have anything to dislike about this product. The Oracle team helps effectively with my team.

What recommendations would you give to someone considering this product?

Stay in contact with the vendor and work with the team to help establish features that can help you company’s growth. The my are always welling.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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