In Partnership With SelectHub
What is Oracle CX Sales?
Accelerate growth with the power of data, AI, and machine learning to bring together all aspects of the customer experience. Oracle Engagement Cloud provides a comprehensive set of capabilities to help sales leaders transition smoothly from sales planning and execution through customer onboarding, account management, and support services.
Company Details
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In Partnership With SelectHub
Oracle CX Sales Ratings
Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
94 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle CX Sales?
Pros
- Security Protects
- Respectful
- Reliable
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Customer Service Management
Telephony and Call Center Management
Sales Management
Analytics and Reporting
Marketing Management
Account and Contact Management
Activity and Workflow Management
Quote Contract and Proposal
Collaboration
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Vendor Support
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Oracle CX Sales Reviews
Jucilayne A.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Apr 2024
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
shivam p.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2024
Rich with features and very helpful
Likeliness to Recommend
What differentiates Oracle CX Sales from other similar products?
Product is very rich in feature as compare to other features available in other product
What is your favorite aspect of this product?
Reporting and UI of the product is highly commendable
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
Best product it will make your life easy
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
James S.
- Role: Operations
- Industry: Manufacturing
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2024
This product is amazing!
Likeliness to Recommend
What differentiates Oracle CX Sales from other similar products?
I appreciate how Oracle vendors take the time to come and work with my company specifics to ensure that we are getting the ultimate use of the software for my company. Also Oracle helps create personalized features and my company does have a big voice in the innovation that happens with the program, so we can achieve our maximum level of company advancement and stay on top of all products and our POs.
What is your favorite aspect of this product?
I am able to recommend and help the oracle team to innovate special features my company can use as well as other companies.
What do you dislike most about this product?
I really don’t have anything to dislike about this product. The Oracle team helps effectively with my team.
What recommendations would you give to someone considering this product?
Stay in contact with the vendor and work with the team to help establish features that can help you company’s growth. The my are always welling.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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