Oracle

Oracle E-Business Suite

7.9 /10

What is Oracle E-Business Suite?

Oracle E-Business Suite is the a comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

Company Details

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Oracle E-Business Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle E-Business Suite.

80 Likeliness to Recommend

97 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle E-Business Suite?

2% Negative

1% Neutral

97% Positive

Pros

Client's Interest First
Helps Innovate
Continually Improving Product
Reliable

Feature Ratings

Average 82

Collaboration

Customer Service Management

Analytics and Reporting

Marketing Management

Sales Management

Lead Management

Mobile

Account and Contact Management

Quote Contract and Proposal

Telephony and Call Center Management

Activity and Workflow Management

Vendor Capability Ratings

Average 82

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Business Value Created

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Data Integration

Also Featured in...

Discrete Manufacturing ERP

Score 8.1

View Oracle E-Business Suite in this category (opens in a new tab)

Accounting - Enterprise

Score 7.5

View Oracle E-Business Suite in this category (opens in a new tab)

Enterprise Resource Planning - Enterprise

Score 7.3

View Oracle E-Business Suite in this category (opens in a new tab)

Oracle E-Business Suite Reviews

Hammad B.

Role: Consultant
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Business is easy now with Oracle EBS CRM

Likeliness to Recommend

10 /10

What differentiates Oracle E-Business Suite from other similar products?

We were using custmoized product.

What is your favorite aspect of this product?

It’s all in one solution for all major needs of business. You can integrate all oracle system with each other which gives your perfect result, because the entire system developed within a group. Oracles EBS provides you integration with advance technologies including Web Server, Java and Apache. As compare to other ERP’s deployment. EBS implements is lower in cost.

What do you dislike most about this product?

The main graphical user interface needs to be improved and it should be more attractive and easy to use, some user face difficulties to use some feature without training, sometimes it also taking longer time for processing data, there should be some new updates to modify its interface.

What recommendations would you give to someone considering this product?

Execution realization. customer relation. all our work has been digitised. A good tool for organizations who want to switch to this modern age CRM technology.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ivy W.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Easy to Use and Resourceful

Likeliness to Recommend

9 /10

What differentiates Oracle E-Business Suite from other similar products?

Oracle E-Business Suite is multipurpose unlike other tools in the market. It is very resourceful

What is your favorite aspect of this product?

I like a few things about this tool. First, the tool offers many features yet understanding and using the tool is easy Compared to other tool, I can say that Oracle E-Business Suite is relatively affordable With this tool, making financial decisions is easy

What do you dislike most about this product?

Oracle E-Business Suite has been very useful and I can barely list any cons

What recommendations would you give to someone considering this product?

I highly recommend this tool for its effectiveness when it comes to handling accounting and ERP issues.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

George N.

Role: Finance
Industry: Chemicals
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

A Comprehensive ERP system for a Growing Business

Likeliness to Recommend

9 /10

What differentiates Oracle E-Business Suite from other similar products?

Oracle E Business Suite is one of the greatest oracle software that covers almost every aspect of business, from sales, accounts, marketing, tax and payroll. The software ease of use and implementation is exceptional. Has a very great inventory managment feature and produces very detailed reports that are easy to interpret and follow through.

What is your favorite aspect of this product?

Payroll administration and account reconciliation is very easy with the app. It easily integrates with other software and customized to fit organizational needs hence becoming excellent tool for any business. Its very easy to learn and navigate through.

What do you dislike most about this product?

Its a little bit expensive compared to the similar products, but it offers you value for money and their support is very reliable

What recommendations would you give to someone considering this product?

One of the best oracle suite software's in the market, actually value for your money.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Oracle E-Business Suite

What is Oracle E-Business Suite?

Company Details

Need Assistance?

Oracle E-Business Suite Ratings

80 Likeliness to Recommend

97 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Oracle E-Business Suite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Customer Service Management Includes case and ticket management, automatic escalation rules, advanced resolution tools, multi-channel integration, and in-band response capabilities.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Marketing Management Multi-channel campaign management and analytics, budget tracking, click-to-lead capabilities, and social property management, keyword mining, and analytics.

Sales Management Lead gen, pipeline management, team & geography-based assignment. Compensation & contract management. Ability to pull customer data from the social cloud.

Lead Management Track and optimize prospective customers through lead generation, customer inquiry and capture, filtering, grading distribution, and contact/lead nurturing.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Account and Contact Management Customizable records with customer demographic information, account history, and billing information.

Quote Contract and Proposal Includes web portals, quoting capabilities, order tracking and fulfillment, and rapid deployment templates for e-commerce sites.

Telephony and Call Center Management Computer-telephony integration for bringing call info into the CRM suite. Advanced call recording, scripting, queuing, and Interactive Voice Response (IVR).

Activity and Workflow Management Text or code-based and visual workflow designers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Discrete Manufacturing ERP

Accounting - Enterprise

Enterprise Resource Planning - Enterprise

Oracle E-Business Suite Reviews

Hammad B.

Business is easy now with Oracle EBS CRM

Likeliness to Recommend

Pros

Ivy W.

Easy to Use and Resourceful

Likeliness to Recommend

Pros

George N.

A Comprehensive ERP system for a Growing Business

Likeliness to Recommend

Pros

Feature Ratings

Collaboration

Customer Service Management

Analytics and Reporting

Marketing Management

Sales Management

Lead Management

Mobile

Account and Contact Management

Quote Contract and Proposal

Telephony and Call Center Management

Activity and Workflow Management

Vendor Capability Ratings

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Business Value Created

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Data Integration