Oracle CX Sales Logo
Oracle CX Sales Logo
Oracle

Oracle CX Sales

8.3 /10
Category
Oracle CX Sales
8.3 /10

What is Oracle CX Sales?

Accelerate growth with the power of data, AI, and machine learning to bring together all aspects of the customer experience. Oracle Engagement Cloud provides a comprehensive set of capabilities to help sales leaders transition smoothly from sales planning and execution through customer onboarding, account management, and support services.

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Awards & Recognition

Oracle CX Sales won the following awards in the Customer Relationship Management - Enterprise category

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Oracle CX Sales Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CX Sales.

81 Likeliness to Recommend

93 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CX Sales?

4% Negative
7% Neutral
89% Positive

Pros

  • Respectful
  • Security Protects
  • Reliable
  • Inspires Innovation

Feature Ratings

Average 81

Lead Management

84

Customer Service Management

84

Telephony and Call Center Management

83

Sales Management

83

Analytics and Reporting

83

Marketing Management

82

Account and Contact Management

82

Activity and Workflow Management

81

Quote Contract and Proposal

80

Collaboration

80

Mobile

75

Vendor Capability Ratings

Average 80

Ease of Implementation

83

Quality of Features

83

Business Value Created

82

Usability and Intuitiveness

82

Vendor Support

81

Breadth of Features

80

Ease of Data Integration

80

Ease of IT Administration

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Oracle CX Sales Reviews

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2020

Overall easy to use and helpful

Likeliness to Recommend

8 /10

Pros

  • Unique Features
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Wastes Time
  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Easy to use product

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Inspires Innovation
  • Role: Human Resources
  • Industry: Retail
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Feb 2020

Be patient with implementation !

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

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