What is Oracle CX Sales?
Accelerate growth with the power of data, AI, and machine learning to bring together all aspects of the customer experience. Oracle Engagement Cloud provides a comprehensive set of capabilities to help sales leaders transition smoothly from sales planning and execution through customer onboarding, account management, and support services.
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
93 Plan to Renew
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle CX Sales?
Pros
- Respectful
- Security Protects
- Reliable
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead Management
Customer Service Management
Telephony and Call Center Management
Sales Management
Analytics and Reporting
Marketing Management
Account and Contact Management
Activity and Workflow Management
Quote Contract and Proposal
Collaboration
Mobile
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Vendor Support
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Oracle CX Sales Reviews
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2021
Oracle is a powerful business software tool.
Likeliness to Recommend
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Cons
- Under Delivered
Erika G.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Oct 2020
This was great surgery accurate of the software
Likeliness to Recommend
What differentiates Oracle CX Sales from other similar products?
I think they are similar in services
What is your favorite aspect of this product?
Makes my job more efficient easy to use anyone can catch on
What do you dislike most about this product?
Nothing everything works well
What recommendations would you give to someone considering this product?
It helps do any and all things you need it to do
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Camille D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2020
once youm learn it it does save time
Likeliness to Recommend
What differentiates Oracle CX Sales from other similar products?
it populates other pages
What is your favorite aspect of this product?
the mobile usgae
What do you dislike most about this product?
its techy and there is learning curve
What recommendations would you give to someone considering this product?
I would recomened to other businesss
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Respectful