What is Oracle Commerce?
Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
2
Since last award
95 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Commerce?
Pros
- Acts with Integrity
- Effective Service
- Trustworthy
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Catalog Management
Order Management
Content Localization
Payment Processing
Retargeting Capabilities
Reporting and Analytics
Order Portal
Integrated Search
Predictive Recommendations
Microsite Management
Content Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
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Oracle Commerce Reviews
Shelby A.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Feb 2022
Workaround for Your Company Needs
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
The finest part would be that it provides a unified infrastructure that handles both Business to consumer and Business - to - business transactions seamlessly. This has been incorporated into our logistical management. It is simple to search for items, filter by customer or client, as well as all processes are streamlined.
What is your favorite aspect of this product?
This is similar to having a manager for our company. This software has met all of our requirements. It streamlined our operations and simplified our business. The user interface is simple. It is quite simple to integrate with other applications.
What do you dislike most about this product?
Manuals are difficult to read and necessitates some technical understanding. Based on something that needs to be accomplished, personalization might be challenging. For programmers, certain portions of the product are a blank space. The majority of the application libraries are obsolete.
What recommendations would you give to someone considering this product?
I will suggest this to firms who mostly use B2B and B2C services. It will systematize your business. The main focus will be supply chain, with delivery being a breeze. It will also aid in the social expansion of your firm.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Effective Service
saksham t.
- Role: Finance
- Industry: Finance
- Involvement: Initial Implementation
Submitted Jan 2022
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Fast Service
What is your favorite aspect of this product?
Application
What do you dislike most about this product?
Prices are too high
What recommendations would you give to someone considering this product?
amazing Product
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Edison I.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2021
Oracle CX one of best cloud-native platforms
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Oracle CX Service delivers connected experiences to both consumers and businesses. Top Features are B2C service for high-volume interactions and B2B service for high-value accounts.
What is your favorite aspect of this product?
This product Help not only consumers but also businesses this is what I like most about it
What do you dislike most about this product?
There is nothing in my mind right now that I don't dislike about this product
What recommendations would you give to someone considering this product?
If you want to work on B2B, you should try this product, it really worth it
Pros
- Transparent
- Friendly Negotiation
- Helps Innovate
- Continually Improving Product