What is OpenText eDiscovery and Investigations?
Reduce risks & costs by empowering your legal teams with access to electronic stored information (ESI) using OpenText eDiscovery software solutions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
100 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText eDiscovery and Investigations?
Pros
- Helps Innovate
- Trustworthy
- Enables Productivity
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Classification and Data Parsing
Native Format
Annotations
Chain of Custody Preservation
Legal Hold
Review
Email Threading
Audio Transcription
Data Analysis and Visualization
Tagging Metadata and Organization
Optical Character Recognition
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
OpenText eDiscovery and Investigations Reviews
Jari N.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
It does the job
Likeliness to Recommend
What differentiates OpenText eDiscovery and Investigations from other similar products?
Great knowledge base and good documentation, rich features. It takes time to get familiar with all features, maybe more examples and describing use cases would help.
What is your favorite aspect of this product?
Lots of features.
What do you dislike most about this product?
Things can be done in many ways, there is no much help to choose the right way.
What recommendations would you give to someone considering this product?
Find a good vendor that knows and have connections to OpenText.
Pros
- Trustworthy
- Transparent
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Mohamed T.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Mar 2022
A bit expensive but worth it.
Likeliness to Recommend
What differentiates OpenText eDiscovery and Investigations from other similar products?
Ease of use
What is your favorite aspect of this product?
The common working space
What do you dislike most about this product?
Some rare glitches with user credentials
What recommendations would you give to someone considering this product?
Go for it. It is worth the money
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Feb 2020
It’s a fantastic program that saves you time!
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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