OpenText eDiscovery and Investigations Logo
OpenText eDiscovery and Investigations Logo
OpenText Corporation

OpenText eDiscovery and Investigations

7.3 /10
Category
OpenText eDiscovery and Investigations
7.3 /10

What is OpenText eDiscovery and Investigations?

Reduce risks & costs by empowering your legal teams with access to electronic stored information (ESI) using OpenText eDiscovery software solutions.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

OpenText eDiscovery and Investigations won the following awards in the eDiscovery category

Filter By

OpenText eDiscovery and Investigations Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText eDiscovery and Investigations.

83 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText eDiscovery and Investigations?

3% Negative
12% Neutral
85% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Enables Productivity
  • Continually Improving Product

Feature Ratings

Average 76

Classification and Data Parsing

82

Native Format

79

Annotations

78

Chain of Custody Preservation

78

Legal Hold

77

Review

77

Email Threading

76

Audio Transcription

74

Data Analysis and Visualization

74

Tagging Metadata and Organization

73

Optical Character Recognition

70

Vendor Capability Ratings

Average 79

Ease of Implementation

85

Availability and Quality of Training

83

Ease of Data Integration

82

Usability and Intuitiveness

79

Vendor Support

79

Business Value Created

78

Breadth of Features

78

Quality of Features

77

Ease of IT Administration

77

Ease of Customization

75

Product Strategy and Rate of Improvement

73

OpenText eDiscovery and Investigations Reviews

Jari N.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

It does the job

Likeliness to Recommend

8 /10

What differentiates OpenText eDiscovery and Investigations from other similar products?

Great knowledge base and good documentation, rich features. It takes time to get familiar with all features, maybe more examples and describing use cases would help.

What is your favorite aspect of this product?

Lots of features.

What do you dislike most about this product?

Things can be done in many ways, there is no much help to choose the right way.

What recommendations would you give to someone considering this product?

Find a good vendor that knows and have connections to OpenText.

Pros

  • Trustworthy
  • Transparent
  • Helps Innovate
  • Continually Improving Product

Mohamed T.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A bit expensive but worth it.

Likeliness to Recommend

8 /10

What differentiates OpenText eDiscovery and Investigations from other similar products?

Ease of use

What is your favorite aspect of this product?

The common working space

What do you dislike most about this product?

Some rare glitches with user credentials

What recommendations would you give to someone considering this product?

Go for it. It is worth the money

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Feb 2020

It’s a fantastic program that saves you time!

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Most Popular OpenText eDiscovery and Investigations Comparisons