What is OpenText eDiscovery and Investigations?
Reduce risks & costs by empowering your legal teams with access to electronic stored information (ESI) using OpenText eDiscovery software solutions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
100 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText eDiscovery and Investigations?
Pros
- Helps Innovate
- Trustworthy
- Enables Productivity
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Classification and Data Parsing
Native Format
Annotations
Chain of Custody Preservation
Legal Hold
Review
Email Threading
Audio Transcription
Data Analysis and Visualization
Tagging Metadata and Organization
Optical Character Recognition
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
OpenText eDiscovery and Investigations Reviews
Sukhakar V.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted May 2024
Product is complex but good
Likeliness to Recommend
What differentiates OpenText eDiscovery and Investigations from other similar products?
OpenText eDiscovery offer similar features from other products, however it is integrate with OpenText GCDoc.
What is your favorite aspect of this product?
Integartion with OpenText Enterprose GCDoc
What do you dislike most about this product?
Little complex to use it.
What recommendations would you give to someone considering this product?
Perform Proof of Solution (PoC) to ensure that it fits and integration possible in your environment. It is good product, however, it may or may not be right environment for you.
Pros
- Reliable
- Trustworthy
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Vanshika C.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Efficiently organize your documents with precision
Likeliness to Recommend
What differentiates OpenText eDiscovery and Investigations from other similar products?
Experience seamless usability with our product, as it effortlessly processes data and delivers accurate outputs.
What is your favorite aspect of this product?
Enjoy a wealth of seamlessly integrated features that not only save time by summarizing your information but also ensure security, even with confidential data.
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
Take your time getting used to it, be patient, and explore all the features. It's a real time-saver once you've got the hang of it. I highly recommend giving this product a try!
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Loveleen R.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2024
Amazing Product !!
Likeliness to Recommend
What differentiates OpenText eDiscovery and Investigations from other similar products?
Open text has better and efficient usage , ease of use , features and good quality product support.
What is your favorite aspect of this product?
It helps me electronically store essential legal information and freedom to access this information at request.
What do you dislike most about this product?
Every this is good.
What recommendations would you give to someone considering this product?
Its too good. Just go for it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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