What is OpenText eDiscovery and Investigations?
Reduce risks & costs by empowering your legal teams with access to electronic stored information (ESI) using OpenText eDiscovery software solutions.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceOpenText eDiscovery and Investigations Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on OpenText eDiscovery and Investigations.
82 Likeliness to Recommend
100 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText eDiscovery and Investigations?
Pros
- Helps Innovate
- Trustworthy
- Enables Productivity
- Continually Improving Product
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Native Format
Annotations
Classification and Data Parsing
Chain of Custody Preservation
Review
Email Threading
Legal Hold
Audio Transcription
Data Analysis and Visualization
Tagging Metadata and Organization
Optical Character Recognition
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
OpenText eDiscovery and Investigations Reviews
Thabo R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Feature Rich Product.
Likeliness to Recommend
What differentiates OpenText eDiscovery and Investigations from other similar products?
OpenText caters to both large enterprises and smaller firms with flexible deployment options (cloud, on-premise, hybrid) and scalable architecture to handle varying data volumes.
What is your favorite aspect of this product?
They offer worldwide support and data centers for international legal teams.
What do you dislike most about this product?
Nothing at the moment.
What recommendations would you give to someone considering this product?
OpenText solutions prioritize data security and compliance with regulations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2023
Document review is wonderful
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Less Caring
- Wastes Time
- Commodity Features
Jari N.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
It does the job
Likeliness to Recommend
What differentiates OpenText eDiscovery and Investigations from other similar products?
Great knowledge base and good documentation, rich features. It takes time to get familiar with all features, maybe more examples and describing use cases would help.
What is your favorite aspect of this product?
Lots of features.
What do you dislike most about this product?
Things can be done in many ways, there is no much help to choose the right way.
What recommendations would you give to someone considering this product?
Find a good vendor that knows and have connections to OpenText.
Pros
- Trustworthy
- Transparent
- Helps Innovate
- Continually Improving Product