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What is OpenText APM?
OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
1
Since last award
99 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText APM?
Pros
- Enables Productivity
- Efficient Service
- Respectful
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Enterprise Cloud Platform Support
Non-Commodity Operating Systems
Application Discovery
Domain-Centric AI/ML
Domain-Agnostic AI/ML
Scalability
Transaction Request Performance
Application Request Tracing
Server Monitoring
Synthetic Monitoring (RUM)
Error Reporting
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Ease of Customization
Quality of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Availability and Quality of Training
OpenText APM Reviews
Sherlonda P.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2022
Exceptional tool for monitoring
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
Micro Focus Business Process Monitoring (BPM) is program tracking software that is meant to continuously and regularly monitor management system in order to detect performance bottlenecks before they impact users. We've been using it for over a year and it's provided us with a slew of unexpected benefits. It's a pretty useful tool.
What is your favorite aspect of this product?
Micro Focus Business Process Monitor has a panel view that looks and feels pleasant and contains all of the needed data. There are few things that can be done quickly and easily, such as opening new tickets. The most significant aspect is that it rapidly creates shortcuts for these, which will increase efficiency and is based on user interface characteristics.
What do you dislike most about this product?
The worst aspect of this application is its support staff; they are often not available when we need help, and the tool's integrations are inadequate, necessitating a lot of customization. Due to the fact that it is dependent on the cloud, there is also some lag throughout operation.
What recommendations would you give to someone considering this product?
Micro Focus Business Process Monitor has been a major boon on the application platform in terms of understanding website visitors, performing interactions, and configuring third-party tools that are assisting us in improving UI and providing the best remedy for altercation and incident handling processes. In addition, we may manage client inventories in accordance with the contract.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
- Role: Consultant
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2022
Big up with real-time monitoring of our servers.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Marcos P.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Feb 2022
Fantastic product
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
Immediate and secure connection to our organization's local file servers on all my mobile devices. Also, I can use a browser anywhere in the world and earn income that way. I love being able to share a file with a customer outside our organization and share it very securely. I can see ALL files and folders on the organization's servers.
What is your favorite aspect of this product?
What nks likes most about this product is that it is an automation test instrument. I hope the buyer interface is quite simple to use. However, even inserting fairly basic functionality requires several steps.
What do you dislike most about this product?
From the moment we used this product, we did not notice any flaws, as the product is of exceptional quality, in addition, it has access to shared data, you can simply view the information or have the possibility to comment.
What recommendations would you give to someone considering this product?
We can recommend this product because it is an extremely flexible file sharing solution that allows multiple team members to work together.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
