What is ON24?
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ON24?
Pros
- Client Friendly Policies
- Efficient Service
- Respectful
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Presentation/ Webinar Capabilities
Metric and Reporting
Vendor e-Commerce
Customer Support
Attendee Engagement
Whitelabeling
Registration Process/Integration
Branding and Visual Customization
Social Media Channel Integration Outbound
Exhibitor or Vendor Environment
Gamification
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Business Value Created
Breadth of Features
Availability and Quality of Training
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
ON24 Reviews
Molly C.
- Role: Vendor Management
- Industry: Entertainment
- Involvement: Vendor Selection and Purchasing
Submitted Nov 2021
Does exactly what you need it to do
Likeliness to Recommend
What differentiates ON24 from other similar products?
It is very simple to use from a tech point of view. Does not over complicate
What is your favorite aspect of this product?
I really like the Simu live aspect
What do you dislike most about this product?
simplicity
What recommendations would you give to someone considering this product?
Do not over complicate it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Jo W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2021
Critical to our marketing efforts
Likeliness to Recommend
What differentiates ON24 from other similar products?
Unsure - haven't used other products
What is your favorite aspect of this product?
Ease of creating a webinar and seeing analytics after it airs
What do you dislike most about this product?
I run into a lot of issues trying to build the console - pages won't load, time out, etc.
What recommendations would you give to someone considering this product?
If you rely heavily on webinars and product demos, ON24 is a great option
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Hazel L.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Nov 2021
Offers great customizations!
Likeliness to Recommend
What differentiates ON24 from other similar products?
ON24 offers great customizations of features ranging from registration, emails, webinar consoles, reporting, and many more.
What is your favorite aspect of this product?
Customizing my own design for email and webinar console.
What do you dislike most about this product?
Icons or tools can still be improved or the interface.
What recommendations would you give to someone considering this product?
If your organization is also hosting events or webinars, this is a great tool where you can customize your preferred design. It also have engagement tools such as Q&A and polls you can use.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy