What is ON24?
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ON24?
Pros
- Client Friendly Policies
- Efficient Service
- Respectful
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Presentation/ Webinar Capabilities
Metric and Reporting
Vendor e-Commerce
Customer Support
Attendee Engagement
Whitelabeling
Registration Process/Integration
Branding and Visual Customization
Social Media Channel Integration Outbound
Exhibitor or Vendor Environment
Gamification
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Business Value Created
Breadth of Features
Availability and Quality of Training
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
ON24 Reviews
Francisco Javier S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Nov 2021
A standard for virtual events
Likeliness to Recommend
What differentiates ON24 from other similar products?
Very nice dashboard console, very intuitive and elegant
What is your favorite aspect of this product?
- Interactions with the widgets - Very good Analytic reports - New users find the platform easy to use
What do you dislike most about this product?
- Playing videos on Live and Audio Event: You cant backwards/forward a video, in case is a long video (40 min for example) and you have a problem with playing the video at 20 min., you cant restart it from there, you need to play it all again. - There´s no history NOR option of Undo change. It would be a very nice improve.
What recommendations would you give to someone considering this product?
More easy to automatize some process, specially the simu live events. The dashboard and look and feel is more attractive in comparison
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Nov 2021
Easy to use, and good analytics reporting
Likeliness to Recommend
Pros
- Trustworthy
- Caring
- Respectful
- Client Friendly Policies
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Different from your typical webinar platform!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy