What is ON24?
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ON24?
Pros
- Client Friendly Policies
- Efficient Service
- Respectful
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Presentation/ Webinar Capabilities
Metric and Reporting
Vendor e-Commerce
Customer Support
Attendee Engagement
Whitelabeling
Registration Process/Integration
Branding and Visual Customization
Social Media Channel Integration Outbound
Exhibitor or Vendor Environment
Gamification
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Business Value Created
Breadth of Features
Availability and Quality of Training
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
ON24 Reviews
Petr S.
- Role: Sales Marketing
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
ON24 Webcast Platform Review
Likeliness to Recommend
What differentiates ON24 from other similar products?
Integration with SF is essential for our business
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Not being able to talk to audience
What recommendations would you give to someone considering this product?
More settings for background camera filters
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Wastes Time
- Less Respectful
Chandler M.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Nov 2021
Overall pleased, but has room to grow
Likeliness to Recommend
What differentiates ON24 from other similar products?
A few things: 1) Ability to customize 2) Data and analytics 3) Ease of pushing people down the funnel
What is your favorite aspect of this product?
The customization and ability to create unique experiences depending on the target demographic
What do you dislike most about this product?
I wish I had a little more control in terms of design - fonts, colors, shapes, etc.
What recommendations would you give to someone considering this product?
Give it a test run - make sure it will add enough value to your organization before you make an investment like this one. It's great at what it does, but make sure you have a big enough need.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Effective Service
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Drives leads and enables great internal trainings.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity