Okta Identity Cloud Logo Award Winner Product Badge
Okta Identity Cloud Logo Award Winner Product Badge
Okta

Okta Identity Cloud

8.8 /10
Category
Okta Identity Cloud
8.8 /10

What is Okta Identity Cloud?

Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.

Company Details


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Awards & Recognition

Okta Identity Cloud won the following awards in the Identity and Access Management category

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Okta Identity Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Okta Identity Cloud.

91 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Okta Identity Cloud?

4% Negative
8% Neutral
88% Positive

Pros

  • Fair
  • Reliable
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 88

Web Cloud Single Sign on (SSO)

93

Multi-Factor Authentication (MFA)

92

Provisioning Deprovisioning

89

Identity Governance

89

Activity Monitoring Alerts

89

Privileged Access Management

88

Access Request Management

87

Advanced Provisioning

87

Reporting

86

Mobility Support

85

Password Management

84

Vendor Capability Ratings

Average 85

Ease of Data Integration

88

Quality of Features

87

Ease of IT Administration

86

Business Value Created

86

Breadth of Features

86

Ease of Implementation

86

Vendor Support

86

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Availability and Quality of Training

83

Okta Identity Cloud Reviews

Lorenzoロレンツォ M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

A crucial decision-making tool

Likeliness to Recommend

10 /10

What differentiates Okta Identity Cloud from other similar products?

Okta is the best and most crucial application for password management and single-sign-on authentication. To adequately automate business operations without requiring users to log in to each application separately, Salesforce and all other applications are connected with Okta. Many business customers use the excellent OOB functionality provided by Okta.

What is your favorite aspect of this product?

There is a wide range of applications that can be used with this program, and setting up apps for them is generally straightforward. With adaptive MFA, we are able to find a balance between security and usability that is beneficial to practically everyone. It is fantastic that you are able to do that. Through the use of SCIM and APIs, the time-consuming process of onboarding new users has been made much simpler and less time-consuming with the help of SCIM and APIs.

What do you dislike most about this product?

IT professionals with experience can implement ideas with ease. Nonetheless, the extensive feature set and documentation can be unsettling for new users who need to learn more about identity management. When problems arise between Okta and an unsupported program, Okta customer care may shirk responsibility even if the fault is with Okta rather than the unsupported item.

What recommendations would you give to someone considering this product?

It can be used to access apps rather than a VPN directly. It is advantageous if you work remotely to be able to access the Apps on your computer rather than bringing your work PC home. You only need your login details, password, and second authentication to access Okta and your Apps.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bryan M.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A vital tool for decision-making.

Likeliness to Recommend

10 /10

What differentiates Okta Identity Cloud from other similar products?

I appreciate Octa because it ensures that all my passwords are kept safe and connected to my account. I need to remember fewer passwords because the login procedure is streamlined and made faster. I feel secure knowing that my company frequently changes my Octa password, enhancing the signed security.

What is your favorite aspect of this product?

The company extensively uses third-party software and services, requiring strong, unique passwords. I couldn't quickly handle all of these without Okta. I like how easy it is to connect to any website I need to access securely and how the interface looks. Our Okta settings can include a variety of things.

What do you dislike most about this product?

Some lag time occasionally occurs with push notifications. You will be in danger if you lose your phone because you need one to log in. You can get help from the support desk to fix the problem. Some programs still need a direct VPN connection to be accessed remotely. You must still bring your work computer to connect to the Internet at home.

What recommendations would you give to someone considering this product?

A customizable and user-friendly interface makes user login easier. Enhances user identity lifecycle management and makes role management possible. The advantage is that it centralizes access to corporate resources under a reliable and customized access control system. The fact that all the apps that support OKTA are listed on one website is also remarkable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Ankush C.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

The best SSO tool for secure business login

Likeliness to Recommend

9 /10

What differentiates Okta Identity Cloud from other similar products?

I like that you can access all of the websites and applications you use from one location, and that they are secure, meaning that your information is protected. It will save you time and effort to open each app in a separate window if you sign in with a single log-in for all of your apps.

What is your favorite aspect of this product?

When I wanted to connect to my office VPN or internal tools, Okta offered the best security for business tool logins. It offers the best login code process with push notifications and a 6-digit code system. The notifications are delivered instantly and without any lag.

What do you dislike most about this product?

Although this is not a major drawback, it is not very customizable, and this is something that can be changed. It occasionally freezes but not always, and response times can be prolonged.

What recommendations would you give to someone considering this product?

With a single sign-in, you have access to all of your useful apps, and it is extremely safe and secure. Keep in mind that the mobile app is not as slick as the desktop app, but it still functions perfectly and does its job admirably.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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