What is Okta Customer Identity Cloud?
Build secure, seamless experiences for your customers. Transform your customer experiences quickly by offloading identity to Okta: 5 min to embed auth into your apps, 10+ SDKs in the languages you work in, and 3X lower TCO than legacy CIAM.
Company Details
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Get AssistanceOkta Customer Identity Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
89 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Customer Identity Cloud?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Account Recovery
Custom User Experience Workflows
Social Identity Integration
Open Standards Support
Consent Management
Authentication
Identity Proofing
Omnichannel Experience
Broad Spectrum Device Support
API Protection
Fraud Protection/Detection
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Vendor Support
Okta Customer Identity Cloud Reviews
Sumit P.
- Role: Consultant
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Feb 2024
Easy to use,Fantastic product
Likeliness to Recommend
What differentiates Okta Customer Identity Cloud from other similar products?
The features and robust architecture
What is your favorite aspect of this product?
The UI and application access management
What do you dislike most about this product?
The Complicated architecture
What recommendations would you give to someone considering this product?
Atleast understand your requirements
Pros
- Trustworthy
- Unique Features
- Saves Time
- Client Friendly Policies
Shashikant D.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Inspires Innovation
Sumit K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Fantastic Product
Likeliness to Recommend
What differentiates Okta Customer Identity Cloud from other similar products?
Ease of integration out of the box integrations intuitive user experience
What is your favorite aspect of this product?
ease of integration easy access to UI
What do you dislike most about this product?
Lack of some features which are available in on-prem solutions
What recommendations would you give to someone considering this product?
Cost effective as it is based on active user license
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing