Okta Customer Identity Cloud Logo
Okta Customer Identity Cloud Logo
Okta

Okta Customer Identity Cloud

7.9 / 10
Category
Okta Customer Identity Cloud
7.9 / 10

What is Okta Customer Identity Cloud?

Build secure, seamless experiences for your customers. Transform your customer experiences quickly by offloading identity to Okta: 5 min to embed auth into your apps, 10+ SDKs in the languages you work in, and 3X lower TCO than legacy CIAM.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Okta Customer Identity Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

89 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Okta Customer Identity Cloud?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Account Recovery

97

Custom User Experience Workflows

96

Social Identity Integration

93

Open Standards Support

93

Consent Management

93

Authentication

93

Identity Proofing

92

Omnichannel Experience

92

Broad Spectrum Device Support

89

API Protection

89

Fraud Protection/Detection

89

Vendor Capability Ratings

Average 83

Availability and Quality of Training

100

Breadth of Features

100

Business Value Created

100

Ease of Customization

100

Ease of Data Integration

100

Ease of Implementation

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Quality of Features

100

Usability and Intuitiveness

89

Vendor Support

89

Okta Customer Identity Cloud Reviews

Sumit P.

  • Role: Consultant
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use,Fantastic product

Likeliness to Recommend

8 / 10

What differentiates Okta Customer Identity Cloud from other similar products?

The features and robust architecture

What is your favorite aspect of this product?

The UI and application access management

What do you dislike most about this product?

The Complicated architecture

What recommendations would you give to someone considering this product?

Atleast understand your requirements

Pros

  • Trustworthy
  • Unique Features
  • Saves Time
  • Client Friendly Policies

Shashikant D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Sumit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic Product

Likeliness to Recommend

9 / 10

What differentiates Okta Customer Identity Cloud from other similar products?

Ease of integration out of the box integrations intuitive user experience

What is your favorite aspect of this product?

ease of integration easy access to UI

What do you dislike most about this product?

Lack of some features which are available in on-prem solutions

What recommendations would you give to someone considering this product?

Cost effective as it is based on active user license

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing