What is New Relic?
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love New Relic?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Transaction Request Performance
Error Reporting
Application Request Tracing
Application Metric Reporting
Cloud/On-Prem/Hybrid Deployment
Application Discovery
Code Performance Monitoring
Server Monitoring
Enterprise Cloud Platform Support
Non-Commodity Operating Systems
Application Logging
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Breadth of Features
Business Value Created
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
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New Relic Reviews
Daniel T.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2022
A suave tool with great visibility and analytics.
Likeliness to Recommend
What differentiates New Relic from other similar products?
It assists to discover anomalies, discover the root causes of problems and optimize performance across the environment. With APM, you can deploy, monitor, and scale services with a lot of confidence. It has auto instrumentation and curated views that help to not stand up serves and stitch together tools.
What is your favorite aspect of this product?
The query-based analytics and customization help you to stay on top of complex issues in the environment. It helps to discover anomalies and improve on the key area that is crucial to your business. Integrates effectively with other leading tools.
What do you dislike most about this product?
No yikes. The best tool to troubleshoot, debug and optimize performance across the ecosystem. You get connected context from logs, infrastructure, applications, tracing, and end-user experience without having to switch from one app to another. Solves anomalies in minutes.
What recommendations would you give to someone considering this product?
Ease of use. Best in terms of security. A suave tool to monitor stack.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Freddy W.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2021
Cloud application control
Likeliness to Recommend
What differentiates New Relic from other similar products?
It allows integration with open source tools without inconveniences, which allows even to be able to reduce the type of visualization of information belonging to different places without having to install any other method, it also allows to identify the failures from the first moment which facilitates that the answers are perform in less time
What is your favorite aspect of this product?
It allows detecting in less time the failures in the systems as well as the improvements to the internal metrics of the product, which allows to carry out exact analysis of each step to be taken, as well as its function to be able to compare old versions of the tools without having to resort to to long and complicated implementation times, allowing configurations adapted to the professional requirements that are had at a certain momento
What do you dislike most about this product?
There is nothing that I dislike about this tool, it works well and is fast for business implementation
What recommendations would you give to someone considering this product?
A tool that allows the user to have control of the software installed on their system and their performance, it also helps to reduce the visualization and data collection times
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Effective Service
Tiruthopu I.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Best APM tool available but costly affair
Likeliness to Recommend
What differentiates New Relic from other similar products?
You can track and taking any kind of reports related your applications - you can take reports related to its performance and track it easily
What is your favorite aspect of this product?
The kind of different features it has to offer for us . We can track applications which are in production , development or testing environments , we can track them easily if configured Depending upon the kind of reports we take from it , we can take corrective decisions
What do you dislike most about this product?
Expensive tool
What recommendations would you give to someone considering this product?
Any company who wants to track their application deployed in different environments and want to make corrective and productive decisions then this is one of the best tool to have.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
