What is Navan?
Navan (formerly TripActions) is the all-in-one super app that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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96 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Navan?
Pros
- Reliable
- Transparent
- Enables Productivity
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Notifications/Alerts/Updates
Bank/Credit Card Integration
Self-Service
Policy Configuration/Implementation
Expense Management
AI Driven Personalization
Mobile
Travel and Accommodation Booking
Savings Optimization
Risk Management
Sustainability Reports
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Ease of Implementation
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Availability and Quality of Training
Navan Reviews
Aron L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
Easy to Navigate and flexible!
Likeliness to Recommend
What differentiates Navan from other similar products?
Ease of use and navigation. Flexible options and user friendly
What is your favorite aspect of this product?
Flexibility and organizing multiple trips.
What do you dislike most about this product?
Mostly the rules set by internal teams.
What recommendations would you give to someone considering this product?
Look at all vendors but Navan seems to have a leg up for ease of use and flexibility for the cost.
Pros
- Caring
- Saves Time
- Respectful
- Reliable
- Role: Sales Marketing
- Industry: Energy
- Involvement: End User of Application
Submitted Oct 2023
The best expense claim app
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vishal B.
- Role: Sales Marketing
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Sep 2023
A fun and convenient way to get reimbursed
Likeliness to Recommend
What differentiates Navan from other similar products?
It's ease of use. The feature is well integrated with services such as Lyft and receipts automatically get generated after a trip . Further, their technology is amazing at picking up details from a receipt uploader . Finally, Navan also issues their own card which further automates receipt process
What is your favorite aspect of this product?
It makes the process very convenient. The portal is well designed and makes travel, transportation, reimbursement very convenient. I always found these to be time consuming and tedious processes and using Navan has changed that.
What do you dislike most about this product?
Honestly, nothing that I can think off. It is a well integrated product and deserves the love and respect it gets
What recommendations would you give to someone considering this product?
This is a great process to help with processing payments. They have created an end-to-end eco system to seamlessly account for corporate expenses and the integration is amazing. Highly recommend this product to anyone who hates uploading receipts during business travel
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing