What is Navan?
Navan (formerly TripActions) is the all-in-one super app that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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96 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Navan?
Pros
- Reliable
- Transparent
- Enables Productivity
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Notifications/Alerts/Updates
Bank/Credit Card Integration
Self-Service
Policy Configuration/Implementation
Expense Management
AI Driven Personalization
Mobile
Travel and Accommodation Booking
Savings Optimization
Risk Management
Sustainability Reports
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Ease of Implementation
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Availability and Quality of Training
Navan Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Very easy to use, and organizes travel
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Todd L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2022
Revolutionary in business travel decision-making
Likeliness to Recommend
What differentiates Navan from other similar products?
What makes TripActions so cool is that it delivers incentives to both the company AND their employees to lower their travel costs. Employees are rewarded with significant incentives to book cheaper travel, while still having the option to purchase flights, hotels, etc that are higher priced (without incentives). For the company, it lowers travel costs significantly and they can pass part of those savings on to their employees as a reward. For the employee, they can weigh how important a higher end hotel room or particular flight is to them and trade that out for something cheaper that rewards them instead.
What is your favorite aspect of this product?
On a trip I took recently, I racked up hundreds of dollars in Amazon credit through choosing a cheaper hotel and a later flight. Not being someone who needs a super high end hotel room, it definitely made sense to me and I still got a nice room. Having just bought a house, I was able to make those choices, collect the credit and buy a few things I wanted to get for the new house with the credit I had procured. Could not have been more pleased with the experience and saw that it was definitely helping the company as well. They saved close to $700 total, even AFTER the rewards had been paid out to me.
What do you dislike most about this product?
Haven't found anything I dislike about it.
What recommendations would you give to someone considering this product?
The pandemic is over and we're all getting back to business travel... but the costs are outrageous. The best way to curb those costs -- incentives to your employees who are booking the travel. This is a heck of a program to lower your overall travel budget commit.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
