What is Navan?
Navan (formerly TripActions) is the all-in-one super app that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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96 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Navan?
Pros
- Reliable
- Transparent
- Enables Productivity
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Notifications/Alerts/Updates
Bank/Credit Card Integration
Self-Service
Policy Configuration/Implementation
Expense Management
AI Driven Personalization
Mobile
Travel and Accommodation Booking
Savings Optimization
Risk Management
Sustainability Reports
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Ease of Implementation
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Availability and Quality of Training
Navan Reviews
Tony S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Very easy to use software, great mobile app
Likeliness to Recommend
What differentiates Navan from other similar products?
Ease of use and give back $$ in the software for savings made on hotels is great
What is your favorite aspect of this product?
$$ give back and range of providers it checks
What do you dislike most about this product?
Changing a flight can take a lot of time and effort
What recommendations would you give to someone considering this product?
Share the savings with employees, mandate its use
Pros
- Performance Enhancing
- Respectful
- Reliable
- Unique Features
Cons
- Less Effective Service
- Wastes Time
Sheerlyne C.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2023
Cloud TMS Itinerary
Likeliness to Recommend
What differentiates Navan from other similar products?
Capacity to book cooperate travel, manage expenses, align invoices and serves as booking itinerary.
What is your favorite aspect of this product?
Ease of usability and deployment
What do you dislike most about this product?
Nothing since it over delivers
What recommendations would you give to someone considering this product?
May all implement it ASAP
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Patricia H.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Excellent product - makes my job easier!
Likeliness to Recommend
What differentiates Navan from other similar products?
I've only used one similar product in the past -- I like that this product offers purchasing cards and a chat with a live agent feature.
What is your favorite aspect of this product?
Definitely the chat feature.
What do you dislike most about this product?
The group travel feature. Many times the attendees for a trip are coming from all over the U.S. When I create a trip to send them the link - it's not user friendly when entering the meeting dates, travel dates, arrive by and depart after dates. Very confusing and overlap. Also, I wish there was a better report available to track booked flights and information rather than the excel download.
What recommendations would you give to someone considering this product?
Try it for at least months....I'm sure you're going to love it.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy