SolarWinds

N‑sight RMM

7.8 /10

What is N‑sight RMM?

N‑sight RMM platform delivers a powerful combination of capabilities that get you up and running fast, for one low price. So you can quickly earn more, while paying less.

Company Details

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Awards & Recognition

N‑sight RMM won the following awards in the Remote Monitoring and Management category

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7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

N‑sight RMM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on N‑sight RMM.

85 Likeliness to Recommend

3
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love N‑sight RMM?

0% Negative

26% Neutral

74% Positive

Pros

Trustworthy
Respectful
Fair
Reliable

Feature Ratings

Average 86

Patch Management

Process Automation

Discovery

Remote Control

Remote NOC, SOC, Helpdesk Integration

Network Management

Ransomware Recovery and Removal

Anti Malware Signature Detection

Endpoint Backup

Support for IoT Devices

Real User Monitoring

Vendor Capability Ratings

Average 84

Vendor Support

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

N‑sight RMM Reviews

Heena V.

Role: Consultant
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

Fabulous Product for the orgs with multi-features

Likeliness to Recommend

10 /10

What differentiates N‑sight RMM from other similar products?

Accessing Remotely, Remote monitoring and management, Ticketing and billing

What is your favorite aspect of this product?

Automation, Remote monitoring and management

What do you dislike most about this product?

All features are awesome

What recommendations would you give to someone considering this product?

Best tool to chose for the handling the ops

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shawn M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2022

A game changer for IT management.

Likeliness to Recommend

10 /10

What differentiates N‑sight RMM from other similar products?

The ease and quality of support. If I ever have an issue or even a question all I have to do is click the icon for chat support and I am immediately connected to someone who can help.

What is your favorite aspect of this product?

The ease at which it reduces the need for a myriad of other IT solutions into a single product. Patch Management, scripting, automation, AD management, backup, Intune even Anti Virus and EDR. We do not use all of the features but I really wish we did as having everything under a single pane of glass make systems management a breeze.

What do you dislike most about this product?

I wish this product had better support for macos. While it does to some degree and they are improving it I believe it could be better.

What recommendations would you give to someone considering this product?

Give it a try you will not be disappointed.

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Respectful

Derek S.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

Great product for managing endpoints

Likeliness to Recommend

9 /10

What differentiates N‑sight RMM from other similar products?

Customization is king. N-able lets you quickly and easily import devices and set their triggers quickly. One can also tweak the levers to make devices less noisy.

What is your favorite aspect of this product?

Custom dashboards of critical systems and shared views to bring eyes to the correct places.

What do you dislike most about this product?

Not many negatives, the interface could use a facelift but overall nothing to complain about.

What recommendations would you give to someone considering this product?

Compare to the main competitors, ConnectWise Automate is also an extremely strong product but it all comes down to fitting needs.

Pros

Enables Productivity
Unique Features
Efficient Service
Effective Service

Cons

Vendor's Interest First
Less Friendly Negotiation

N‑sight RMM

What is N‑sight RMM?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

N‑sight RMM Ratings

85 Likeliness to Recommend

3 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love N‑sight RMM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Patch Management Ability to deliver patches, releases, and upgrades to O/s and affiliated systems.

Process Automation The automation of the sequence of tasks within a process, to be executed without manual intervention.

Discovery Automated discovery and identification of devices and associated applications on the network.

Remote Control Allows users access to the devices remotely, taking control of the physical screen, keyboard and other inputs.

Remote NOC, SOC, Helpdesk Integration Integration into a 3rd party NOC, SOC, or helpdesk operated by the software vendor or a partner organization.

Network Management Includes network device monitoring, performance analysis, and intelligent notifications.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Endpoint Backup Includes modules for backing up endpoint devices such as Laptops, PCs, and Tablets.

Support for IoT Devices Supports the discovery, inventory, monitoring and management of IoT devices.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

N‑sight RMM Reviews

Heena V.

Fabulous Product for the orgs with multi-features

Likeliness to Recommend

Pros

Shawn M.

A game changer for IT management.

Likeliness to Recommend

Pros

Derek S.

Great product for managing endpoints

Likeliness to Recommend

Pros

Cons

Most Popular N‑sight RMM Comparisons

TeamViewer Remote

Pulseway

ConnectWise Automate

Atera

NinjaOne

Datto RMM

3
Since last award

1
Since last award

Feature Ratings

Patch Management

Process Automation

Discovery

Remote Control

Remote NOC, SOC, Helpdesk Integration

Network Management

Ransomware Recovery and Removal

Anti Malware Signature Detection

Endpoint Backup

Support for IoT Devices

Real User Monitoring

Vendor Capability Ratings

Vendor Support

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation