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What is N‑sight RMM?
N‑sight RMM platform delivers a powerful combination of capabilities that get you up and running fast, for one low price. So you can quickly earn more, while paying less.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
3
Since last award
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love N‑sight RMM?
Pros
- Trustworthy
- Respectful
- Fair
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Patch Management
Process Automation
Discovery
Remote Control
Remote NOC, SOC, Helpdesk Integration
Network Management
Ransomware Recovery and Removal
Anti Malware Signature Detection
Endpoint Backup
Support for IoT Devices
Real User Monitoring
Vendor Capability Ratings
Vendor Support
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
N‑sight RMM Reviews
Robert G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2022
A solid product with many features!
Likeliness to Recommend
What differentiates N‑sight RMM from other similar products?
This RMM product provides a "one pane of glass" experience. Monitoring, remote access, threat protection, support tickets, and billing all inside the same console. RMM provides visibility into client networks, and is fully customizable to meet any monitoring and remote management needs. N-Able is a great company very focused on helping your company succeed and offers great training, live boot camps, and offers access to a wide range of resources and technical knowledge. Tech support is responsive and easy to work with. Product specialists and account managers are extremely helpful but not pushy.
What is your favorite aspect of this product?
N-Able RMM is a very robust and full featured product. It is relatively easy to implement and setup internally, and onboarding new customers is a simple process. The ability to create monitoring templates and apply default settings across multiple organizations and devices makes changes and updates and easy task. RMM allows you to "automate" at your pace. Setup a few simple automated processes, or create multiple complex automation processes with triggers, notifications, and auto ticket creation. RMM is a powerful that allows for many 3rd party integrations, and a needed tool for any IT support technician.
What do you dislike most about this product?
RMM can be an overwhelming product at times. There are many layers to the product and it can take some time to get all settings and options configured fully. Threat protection does not have advanced or granular options and settings and exclusions can be complicated to configure.
What recommendations would you give to someone considering this product?
Administration of the product can be tedious and will require dedicated time. Product training is really good, but a little time consuming, so I would recommend devising a training boot camp day or training schedule. Reporting is basic and could be better. Minimal functionality for MacOS. Dashboard views are nice but are slow to load and refresh at times.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Muhammad Abdullah F.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
It's price effective but there are better products
Likeliness to Recommend
What is your favorite aspect of this product?
Allows wide variety of languages for scripting
What do you dislike most about this product?
Limitations in deployment
What recommendations would you give to someone considering this product?
There are better options in the market such as datto and syncro
Pros
- Fair
- Trustworthy
- Respectful
- Helps Innovate
Cons
- Less Efficient Service
- Wastes Time
- Less Performance Enhancing
Christopher D.
- Role: C-Level
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Aug 2022
Excellent! Fantastic.
Likeliness to Recommend
What differentiates N‑sight RMM from other similar products?
Easy use and company
What is your favorite aspect of this product?
It's always available.
What do you dislike most about this product?
Reporting but I think I can add on a reporting module.
What recommendations would you give to someone considering this product?
Learn it well and take your time configuring it.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
