SolarWinds

N‑sight RMM

7.8 /10

What is N‑sight RMM?

N‑sight RMM platform delivers a powerful combination of capabilities that get you up and running fast, for one low price. So you can quickly earn more, while paying less.

Company Details

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Awards & Recognition

N‑sight RMM won the following awards in the Remote Monitoring and Management category

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7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

N‑sight RMM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on N‑sight RMM.

85 Likeliness to Recommend

3
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love N‑sight RMM?

0% Negative

26% Neutral

74% Positive

Pros

Trustworthy
Respectful
Fair
Reliable

Feature Ratings

Average 86

Patch Management

Process Automation

Discovery

Remote Control

Remote NOC, SOC, Helpdesk Integration

Network Management

Ransomware Recovery and Removal

Anti Malware Signature Detection

Endpoint Backup

Support for IoT Devices

Real User Monitoring

Vendor Capability Ratings

Average 84

Vendor Support

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

N‑sight RMM Reviews

Doredore M.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Best Remote Monitoring and Management

Likeliness to Recommend

9 /10

What differentiates N‑sight RMM from other similar products?

What makes N‑able RMM different are the security features and the fast that it is affordable

What is your favorite aspect of this product?

Using N‑able RMM is easy and very is fast and makes remote monitoring easy

What do you dislike most about this product?

I haven't had any issues with N‑able RMM. It has been great

What recommendations would you give to someone considering this product?

I highly recommend N‑able RMM as it has been best when it comes to remote monitoring and management

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Unique Features

Ciru G.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

My Review of N‑able RMM

Likeliness to Recommend

9 /10

What differentiates N‑sight RMM from other similar products?

What makes N‑able RMM unique are the many automation, patching and monitoring capabilities

What is your favorite aspect of this product?

First, I like the automation features Comes with great security and monitoring features It is easy to use

What do you dislike most about this product?

I have had zero issues with N‑able RMM and the software is great.

What recommendations would you give to someone considering this product?

I recommend N‑able RMM for its capabilities more so when it comes to remote monitoring and management

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

Partik A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2022

Best multi-featured product for IT operations

Likeliness to Recommend

10 /10

What differentiates N‑sight RMM from other similar products?

Multi-tools Remote access Ticketing and billing Remote monitoring and management Automation

What is your favorite aspect of this product?

All of the features are awesome

What do you dislike most about this product?

There is nothing to be disliked about it.

What recommendations would you give to someone considering this product?

Best product for maintaining and optimizing the operational complexities.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

N‑sight RMM

What is N‑sight RMM?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

N‑sight RMM Ratings

85 Likeliness to Recommend

3 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love N‑sight RMM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Patch Management Ability to deliver patches, releases, and upgrades to O/s and affiliated systems.

Process Automation The automation of the sequence of tasks within a process, to be executed without manual intervention.

Discovery Automated discovery and identification of devices and associated applications on the network.

Remote Control Allows users access to the devices remotely, taking control of the physical screen, keyboard and other inputs.

Remote NOC, SOC, Helpdesk Integration Integration into a 3rd party NOC, SOC, or helpdesk operated by the software vendor or a partner organization.

Network Management Includes network device monitoring, performance analysis, and intelligent notifications.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Endpoint Backup Includes modules for backing up endpoint devices such as Laptops, PCs, and Tablets.

Support for IoT Devices Supports the discovery, inventory, monitoring and management of IoT devices.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

N‑sight RMM Reviews

Doredore M.

Best Remote Monitoring and Management

Likeliness to Recommend

Pros

Ciru G.

My Review of N‑able RMM

Likeliness to Recommend

Pros

Partik A.

Best multi-featured product for IT operations

Likeliness to Recommend

Pros

Most Popular N‑sight RMM Comparisons

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Feature Ratings

Patch Management

Process Automation

Discovery

Remote Control

Remote NOC, SOC, Helpdesk Integration

Network Management

Ransomware Recovery and Removal

Anti Malware Signature Detection

Endpoint Backup

Support for IoT Devices

Real User Monitoring

Vendor Capability Ratings

Vendor Support

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation