What is Mouseflow?
Mouseflow lets you replay the full visitor experience to identify pain points, boost conversions, and optimize your site. This is done by session replay, heatmap and track of all clicks, mouse movements, scrolls, engagement, form fills and much more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mouseflow?
Pros
- Efficient Service
- Fair
- Reliable
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Data Visualization
Audience Segmentation
Customer Journey Modelling
Customer Value Analysis
Device and Browser Analytics
Conversion Analysis
API Framework
Social Media Analytics
Paid Search Integration
Search Engine Optimization
Audience Demographics
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Breadth of Features
Business Value Created
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Mouseflow Reviews
Betania M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Analytics for website optimization
Likeliness to Recommend
What differentiates Mouseflow from other similar products?
It is very appropriate for the organization to get information about customer behavior, collect customer feedback and therefore inform future product development and updates. It is a very sophisticated software whereby we are constantly changing our user interface according to the results of Mouseflow, and our conversion rates are growing due to the constant changes and your work.
What is your favorite aspect of this product?
We have many virtues thanks to its dashboards and visual drill-down capabilities as it can easily integrate with any platform we use, such as Magneto as it can record a wide range of user behaviors from start to finish thanks to its ability to track clicks and mouse movements, I can see in detail each of the web pages.
What do you dislike most about this product?
Its free version could have more functionalities for first time users or as a test to attract the attention of new customers and an improvement in its mobile platform due to the fact that it is not well optimized for better visualization and an easier method to group filters and save segments.
What recommendations would you give to someone considering this product?
It is a very suitable platform for companies that have a website where they offer products or services where you want a user to perform some action such as filling out a form or make a purchase as you also have exceptional features as a tool that can facilitate the work of making a page do what it should do thus streamlining all your Web processes.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Kyler M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
Useful Website Management Tool
Likeliness to Recommend
What differentiates Mouseflow from other similar products?
Mouseflow is useful in screening all the websites and give the accurate traffic.
What is your favorite aspect of this product?
Mouseflow is credible in enhancing all the website details and record visitors.
What do you dislike most about this product?
Mouseflow is systematic and it evaluates various business visitors and clients.
What recommendations would you give to someone considering this product?
Mouseflow is a proficient and accurate website analytical tool
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Angelica B.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2022
Very useful for my site to use Mouseflow
Likeliness to Recommend
What differentiates Mouseflow from other similar products?
I use this software to closely monitor all the visits to my website, thus obtaining important information to improve my sections and attract much more traffic. Its funnel analysis has allowed me to know the areas of failure within the page and in the sections that visitors decide to leave.
What is your favorite aspect of this product?
It has many good features, especially the tracking tools it has, to be able to monitor the time of each visitor on the page, know the participation of each user, know what keywords attracted users, also being able to segment customers is perfect for me, so I can know where they visit page, sex, age etc., and be able to offer content that interests.
What do you dislike most about this product?
As I only manage my website I have had no major problems with the software, if I had something negative to say, it would be that its interface is not as intuitive as I would like, as it took me a while to understand each function and each tool and adapt to it, but with dedication I managed and now I love using it.
What recommendations would you give to someone considering this product?
These types of tools are not cheap, so we choose the sites where we want to use them. Generally, we don't use Mouseflow on sites that are not monetized in some way. However, if the site needs to perform functions such as sales, calls to action, etc., this tool can make the page do the job as it should. I believe that with the complexity of websites and their users, these types of tools are essential to creating the best user experience.
Pros
- Reliable
- Caring
- Respectful
- Fair