Mouseflow Logo
Mouseflow Logo
Mouseflow

Mouseflow

7.7 / 10
Category
Mouseflow
7.7 / 10

What is Mouseflow?

Mouseflow lets you replay the full visitor experience to identify pain points, boost conversions, and optimize your site. This is done by session replay, heatmap and track of all clicks, mouse movements, scrolls, engagement, form fills and much more.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Mouseflow won the following awards in the Website Analytics category

Filter By

Mouseflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mouseflow.

88 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mouseflow?

0% Negative
9% Neutral
91% Positive

Pros

  • Efficient Service
  • Fair
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Data Visualization

87

Audience Segmentation

87

Customer Journey Modelling

86

Customer Value Analysis

85

Device and Browser Analytics

84

Conversion Analysis

83

API Framework

83

Social Media Analytics

83

Paid Search Integration

81

Search Engine Optimization

80

Audience Demographics

79

Vendor Capability Ratings

Average 82

Ease of Customization

96

Ease of IT Administration

92

Breadth of Features

91

Ease of Implementation

91

Business Value Created

88

Availability and Quality of Training

85

Ease of Data Integration

83

Quality of Features

81

Vendor Support

80

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

71

Mouseflow Reviews

Mathilde N.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Track User Behavior to Mitigate Financial Risk

Likeliness to Recommend

9 / 10

What differentiates Mouseflow from other similar products?

Mouseflow's scroll heatmaps provide a visual representation of how far down a page users tend to scroll before exiting. This helps identify areas where content placement, layout, and engagement can be improved to keep visitors progressing towards conversion. For instance, on pricing pages, I noticed dropoffs before users reached key information lower down. Bringing that content higher up can increase conversions. The visual heatmaps and session replays provide unprecedented visibility into user behavior. This allow me to pinpoint friction points and opportunities to improve conversion.

What is your favorite aspect of this product?

With Mouseflow, I can play back individual user meetings as though I'm watching them. That allows me to easily spot usability issues and barriers that may not be obvious at first glance. For example, I noticed many users hesitating before entering sensitive information into certain forms. We optimized field labels and descriptions to mitigate this obstacle to conversion. My top priority is to identify and mitigate risk exposure for my firm. That's why Mouseflow has become an invaluable tool in my tech stack. This innovative software records every mouse movement, click, scroll, form submission, and keyboard input on our website.

What do you dislike most about this product?

The mobile experience could be improved. The mobile toolkit lacks certain details that are available for desktops, but it is still useful. Expanding the mobile toolkit to match the desktop's capabilities would enable more targeted mobile optimization.

What recommendations would you give to someone considering this product?

Mouseflow's tracking can be seamlessly integrated and configured without the need for complex setup or tedious coding. Implementation takes only a few minutes, thanks to the JavaScript snippet that I add to site pages. Signing up, choosing a plan, and copying/pasting the script is all that is required. Recording begins instantly, without the need to manually tag pages. The dashboard for managing recordings and analytics is also appreciated. Mouseflow provides an unparalleled window into user behavior, exposing nuances and UX flaws that no other analytics platform can match. By optimizing based on user actions,

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Robert G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

A crucial part of building user-focused websites

Likeliness to Recommend

9 / 10

What differentiates Mouseflow from other similar products?

It helps identify potential issues and areas for enhancement in the user experience. By capturing real-time user interactions through session recordings, it collects the necessary data to optimize website performance and usability. Mouse movements and clicks provide insight into where users focus their attention. Heatmaps highlight user engagement and specify the most and least clicked areas on web pages. Maps user paths on the website to locate areas where users leave. It helps improve conversion funnels.

What is your favorite aspect of this product?

Mouseflow changes unprocessed data into useful information to help users make important decisions. By displaying user journeys, Mouseflow assists developers in improving websites in terms of user needs. Provides real-time feedback to guarantee quick identification and resolution of user experience problems.

What do you dislike most about this product?

Privacy Considerations: User tracking depth may raise privacy concerns; thus, transparency is necessary. Mouseflow mainly concentrates on analyzing user behavior, but perfectly merges with A/B testing tools for the best optimization strategy.

What recommendations would you give to someone considering this product?

Mouseflow is an essential tool for improving the technical aspects of user experiences by uncovering user behavior intricacies and providing actionable insights. The platform offers strong privacy features, allowing developers to mask or exclude sensitive information during recorded sessions. It also integrates with various analytics and optimization tools, creating a comprehensive ecosystem for developers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yukio T.

  • Role: Finance
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Unveiling User Journey Mysteries with MouseStats

Likeliness to Recommend

9 / 10

What differentiates Mouseflow from other similar products?

MouseStats provides a complete UX Analytics Suite that includes session recording, website heatmaps, form analytics, and micro surveys for a full view of user interaction. Real-time updates and assessment reports enable quick and data-driven decision-making. One of the most notable strengths of MouseStats is its ability to enhance the user experience and increase conversion rates. The visitor playback tool acts as a guide through users' live interactions, exposing issues and aiding design optimization. It also streamlines the user experience and enhances satisfaction, which boosts conversions.

What is your favorite aspect of this product?

The heatmaps tool gives a complete solution for collecting, analyzing, and displaying data on visitor behavior across various devices, helping us personalize the website to fit diverse user needs. Moreover, the short surveys acquire genuine feedback from users, which gives us valuable insights to continually improve.

What do you dislike most about this product?

MouseStats is great at analyzing user behavior. However, if advanced predictive analytics were added, it could get even better at anticipating future user actions and preferences. This would allow for proactive optimization opportunities.

What recommendations would you give to someone considering this product?

I trust MouseStats to examine user behavior on our website and uncover key insights that boost optimization and increase conversions. Improving the user experience and maximizing conversion rates make it a valuable tool for any business in the digital age. Real-time reports and instant updates allow data-driven decision-makers to capture and interpret user behavior precisely. It's a must-have for thriving businesses. MouseStats is a valuable tool for understanding user behavior, making informed decisions, and driving business growth.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Mouseflow Comparisons