What is Moogsoft?
Moogsoft AIOps is a purpose-built software platform optimized to deliver continuous service assurance through its role as a real-time operational System of Engagement for your entire organization. It adds the critical layer of intelligence and integration between performance monitoring and IT Service Management (ITSM) systems to reduce Operational actions by up to 99% of events.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
1
Since last award
93 Plan to Renew
67 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Moogsoft?
Pros
- Continually Improving Product
- Efficient Service
- Includes Product Enhancements
- Helps Innovate
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Event & Alert Management Automation
Analyze Discovery Data
Analyze Activity Data
Data Visualization
Security Operations Automation
Change Control Automation
Incident Management Automation
Operational Task Automation
Problem Management Automation
Machine Learning
Performance & Capacity Management Automation
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Vendor Support
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Quality of Features
Moogsoft Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Aug 2020
The AIOps platform on the market
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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