What is Moogsoft?
Moogsoft AIOps is a purpose-built software platform optimized to deliver continuous service assurance through its role as a real-time operational System of Engagement for your entire organization. It adds the critical layer of intelligence and integration between performance monitoring and IT Service Management (ITSM) systems to reduce Operational actions by up to 99% of events.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMoogsoft Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Moogsoft.
81 Likeliness to Recommend
1
Since last award
93 Plan to Renew
67 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Moogsoft?
Pros
- Continually Improving Product
- Efficient Service
- Includes Product Enhancements
- Helps Innovate
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Event & Alert Management Automation
Analyze Discovery Data
Analyze Activity Data
Data Visualization
Security Operations Automation
Change Control Automation
Incident Management Automation
Operational Task Automation
Problem Management Automation
Machine Learning
Performance & Capacity Management Automation
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Vendor Support
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Quality of Features
Moogsoft Reviews
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2021
Automatic correlations, easy to install & Scalable
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
Kaveri S.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Easy to understand, but one must know JS, and json
Likeliness to Recommend
What differentiates Moogsoft from other similar products?
Its event correlation and situation management features and i think that in the recent updates the gui has been evolved and all the new feature like percona db and Alert rule engine has given moogsoft a distinguished identity out of all other tools in the market.
What is your favorite aspect of this product?
Cookbooks, and bots
What do you dislike most about this product?
MySQL management
What recommendations would you give to someone considering this product?
That they must design the architecture properly before installation. And during installation they must follow all steps accurately.
Pros
- Unique Features
- Transparent
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Arsalan L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2021
Lack of features
Likeliness to Recommend
What differentiates Moogsoft from other similar products?
SaaS solution lacks features compared to other tools int he AIOps space.
What is your favorite aspect of this product?
Nothing highlighted on SaaS was my favorite.
What do you dislike most about this product?
lack of integrations available out of the box
What recommendations would you give to someone considering this product?
Consider the heavy lift that comes with integrations.
Pros
- Continually Improving Product
- Caring
- Saves Time
- Client's Interest First
Cons
- Inhibits Innovation
- Under Delivered
- Less Transparent
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.