What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
7% Neutral
90% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 83

Collaboration

89

Activity and Workflow Management

87

Lead Management

86

Analytics and Reporting

85

Customer Service Management

83

Account and Contact Management

83

Marketing Management

81

Telephony and Call Center Management

81

Sales Management

80

Quote Contract and Proposal

80

Mobile

80

Vendor Capability Ratings

Average 82

Breadth of Features

85

Ease of Customization

85

Quality of Features

84

Usability and Intuitiveness

83

Business Value Created

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of IT Administration

79

Vendor Support

77

monday.com Reviews

Divneet S.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easiest product to use of its kind

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

simplicity and ease of use as well as overall value

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

The UI is what i like the least

What recommendations would you give to someone considering this product?

There is no need to overcomplicate initial implementation, it is very customizable to your needs.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Caring

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Vendor's Interest First

Alexander G.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

A powerhouse tool!

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

Whether you’re managing projects, tracking sales leads, or organizing marketing campaigns, monday.com adapts to various use cases.

What is your favorite aspect of this product?

I find the platform’s interface easy to navigate. The visual boards, columns, and cards make it straightforward to organize tasks and projects.

What do you dislike most about this product?

Users occasionally express the need for more granular control over permissions and access rights within boards and projects.

What recommendations would you give to someone considering this product?

Remember that every team’s needs are unique, so take the time to explore and assess whether monday.com aligns with your goals.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Gabriela C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Great Features

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Automation, integrations and design

What is your favorite aspect of this product?

the task automation

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

Explore the features for more value, otherwise its the same as other similar products

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product

Cons

  • Commodity Features

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