What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
6% Neutral
91% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Respectful
  • Fair

Feature Ratings

Average 84

Collaboration

88

Activity and Workflow Management

87

Lead Management

87

Analytics and Reporting

85

Customer Service Management

83

Account and Contact Management

83

Marketing Management

82

Sales Management

82

Telephony and Call Center Management

81

Mobile

81

Quote Contract and Proposal

80

Vendor Capability Ratings

Average 82

Breadth of Features

86

Ease of Customization

85

Quality of Features

84

Ease of Implementation

83

Business Value Created

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

Availability and Quality of Training

78

Ease of IT Administration

78

Vendor Support

78

monday.com Reviews

Marcus S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Great for small teams but lacks deep customization

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com stands out from other project management tools by offering a highly adaptable and visually appealing interface, making it accessible for small teams while still providing enough flexibility for growing businesses. The platform’s real-time collaboration features and robust integrations are key differentiators, allowing it to integrate seamlessly with other tools in the tech ecosystem. Its ease of use is a major strength, especially for teams that need a customizable but intuitive solution. However, its more complex needs might require third-party integrations or workarounds, which larger enterprise tools handle natively.

What is your favorite aspect of this product?

My favorite aspect of Monday.com is its highly intuitive and visual interface, which makes it easy for teams, especially small startups like yours, to adopt quickly. The customizable workflows, boards, and dashboards are flexible enough to cater to a range of needs while maintaining clarity. It allows users to focus on the tasks that matter, collaborate in real-time, and make data-driven decisions without a steep learning curve. This combination of flexibility and simplicity, especially for smaller teams, is a standout feature.

What do you dislike most about this product?

What I dislike most about Monday.com is its pricing structure, especially for smaller teams or startups. While the platform offers good value with its features, the cost can quickly become prohibitive as you scale, particularly if you require more advanced functionalities or additional users. Additionally, there can be occasional frustration with the lack of more advanced reporting and analytics features out of the box, which can be crucial for decision-making, and may require third-party integrations to compensate for these gaps.

What recommendations would you give to someone considering this product?

If you’re considering Monday.com, I’d recommend diving in with a clear picture of your needs and budget. It’s a fantastic tool for teams that want an intuitive, visually appealing way to organize their work. If you’re just starting out or running a small team, it’s a perfect match, especially with its automation features. But—don’t get too carried away with all the bells and whistles early on—make sure the features you’re paying for align with what you actually need! And of course, keep an eye on the pricing as you scale, so you don’t end up getting hit with those higher costs. Happy collaborating!

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Carron A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Provides stunning visual flexibility to users.

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

This tool have high collaboration to the management , it uses in marketing and and sales software operations.They are very useful for us ,it may be provide high customizable workflows in monday.Com , their workflows and timelines dependencies is good for users.

What is your favorite aspect of this product?

They actually help in customs views like we will see their tasks in kanban board and many more other similar apps in one place .They might be utilized our team charts very positively so that they were easy to use.

What do you dislike most about this product?

It should overwhelming feel for beginners , the users can easily creat overly complex board in that system so that their complexing our clients work difficult.

What recommendations would you give to someone considering this product?

Our team point of view for this tool is very excellent in collaboration it helps to clients our salling software machines easily .So that they were very great to our team workflows.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation
  • Caring

Shreejith N.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

A perfect Project management application

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

I have prominently used Monday.com only

What is your favorite aspect of this product?

The ease of use and the easy UI

What do you dislike most about this product?

nothing as if now

What recommendations would you give to someone considering this product?

Just try moday.com, you wont regret a bit

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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