What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Transparent
  • Reliable

Feature Ratings

Average 84

Collaboration

88

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

85

Customer Service Management

83

Account and Contact Management

83

Marketing Management

82

Telephony and Call Center Management

81

Quote Contract and Proposal

80

Sales Management

80

Mobile

80

Vendor Capability Ratings

Average 81

Ease of Customization

85

Usability and Intuitiveness

84

Breadth of Features

83

Quality of Features

83

Business Value Created

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

77

monday.com Reviews

Dio (Dionisios) F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Monday.com features real-time updates

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

More and more companies are recognizing the importance of project management to help them achieve long-term business objectives. Project management can go beyond delivering on time, on budget and within the scope of a temporary effort. Business leaders are realizing that by aligning project management with their business strategy, they can achieve organizational goals and desired performance.

What is your favorite aspect of this product?

Achieving these goals is made easier by the digital tools available called project management software. Web-based PM platforms such as Monday.com have enabled project teams to collaborate easily and deliver quality results more efficiently. They can perform tasks correctly and properly the first time because project management platforms have integrated communication systems. Each team member can have the right information they need when they need it to complete their tasks. In addition, some platforms allow external communication with guests, such as clients or contractors, to make collaboration easier and work according to requirements.

What do you dislike most about this product?

Difficulty controlling time and expenses. Some users find it difficult to control the time of each task and the cost of all related tasks for a particular client. Also, does not have a Gantt chart or plan to have one. Limited mobile application. Some complain that the mobile app, particularly the native iPhone app, does not update well. The dashboards do not have an equivalent view in the mobile app, and users are unanimous that the mobile app should be much better.

What recommendations would you give to someone considering this product?

It is a collaboration and project management software to help teams plan, manage and track work. It is a very visual app where users can add team members, assign tasks, create workflows and track progress from a central view. By using Monday, teams can stay on top of all their work, regardless of the size and complexity of their projects and tasks. They are able to organize work and projects that are relevant to their business. The software improves visibility into the work, allowing everyone involved to work closely together to overcome challenges and create a synergy that improves team performance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Caring

Jake G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Definitely the best aspect of our business tech.

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

It has much more back end coding for users that allows it to have wider breadth of application.

What is your favorite aspect of this product?

The ability to read-write application decisions from inside the software.

What do you dislike most about this product?

Could be construed to be a bit inferior in intelligence computing.

What recommendations would you give to someone considering this product?

monday.com has been our saving grace and we rely on it for many aspects of our business! Give it a try and see if it fits your needs.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Alejo J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Monday is the best business development

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

We can work from this operating system where its work is in the cloud and we can coordinate the execution of processes, tasks and projects in a collaborative way in order to grow your business online. Where you can develop better departments such as: Marketing and Business Development, you can create a project management platform among other functions.

What do you dislike most about this product?

Being such a demanded software it should make improvements to its pc application. tutorials in other languages due to the demand it has not everyone can use it due to the fact of the language of the program, A section in the dashboard for general communication of the project. The price is too high for an individual user who wants to learn and have better opportunities, the addition of more custom templates to choose from.

What recommendations would you give to someone considering this product?

It is very suitable for users who are project managers, for personal projects, especially IT, sales and marketing professionals. Our venture finally succeeded and settled with monday.com after experimenting with other platforms and not succeeding. I was looking for software that was easy and intuitive to use, matched my preferences in terms of planning things (vertically as a to-do list) and just felt good to use.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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