What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Transparent
  • Reliable

Feature Ratings

Average 84

Collaboration

88

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

85

Customer Service Management

83

Account and Contact Management

83

Marketing Management

82

Telephony and Call Center Management

81

Quote Contract and Proposal

80

Sales Management

80

Mobile

80

Vendor Capability Ratings

Average 81

Ease of Customization

85

Usability and Intuitiveness

84

Breadth of Features

83

Quality of Features

83

Business Value Created

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

77

monday.com Reviews

Mario K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Monday.com for day-to-day management

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com could be classified as a work management tool, but it really goes much further, it is used in our small business to keep better control of the planned tasks and evaluate their follow-up according to the requirements they have, in short, it has different spreadsheets that can be easily customized, in addition, it keeps the progress online giving space for other workers to intervene in the tasks.

What is your favorite aspect of this product?

It provides an incredible facility for communication between work teams that manage the same objectives, thus promoting the development of tasks. The statistical organization that it has provides a lot of security since we can obtain the data of our progress in real time, this helps a lot for the constant evaluation of the performance. Monday.com is an extremely easy to use tool, with a very intuitive interface that adapts very easily to each employee of our company.

What do you dislike most about this product?

It is not so easy to embed videos in the charts which can be useful to provide information to other employees about the tasks being performed. It would be quite useful to have more variety in the organization of ideas or to be able to change their visual order. After uploading a file it is not possible to edit its name or to see the date it was uploaded, which can cause clutter when it comes to finding the data.

What recommendations would you give to someone considering this product?

In our experience it was very easy to configure and use, and in a short time with the help of technical support we were able to develop it throughout the company, increasing our efficiency in each of the processes and tasks that were carried out in it, even employees consider it part of their day to day in the company.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Acts with Integrity

Scott W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Daily Software on a Monday

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Because to this program, I've been able to save time and work more efficiently. That I can get to it from any device, desktop or mobile, is a huge plus.

What is your favorite aspect of this product?

That there are a number of approaches to project management in this environment is one of its many strengths. As a visual learner, Monday has been crucial in helping me get things done because of the variety of tools available for use in organizing and keeping track of projects. It's a great tool for keeping tabs on my team's progress and sharing information about certain projects.

What do you dislike most about this product?

I can't think of anything that needs fixing or any places where I might use enhancement right now. Nonetheless, I promise to share my findings with you if I discover anything that seems like a good fit for the platform.

What recommendations would you give to someone considering this product?

If I were an entrepreneur, I would strongly consider using the Monday platform. While there are other viable solutions out there, I believe that the combination of our product's user-friendliness and the vitally required and well-organized features makes for a powerful corporate asset.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

priyank s.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Project collaboration that is adaptable

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It is really beneficial to our company to be able to know who is doing what. Monday gives us the opportunity to edit the columns in order to define the various jobs and assign persons to those tasks. I like how team members are notified when a task is assigned to them or when changes are made, so we don't have to follow up every time we make an edit on Monday.

What is your favorite aspect of this product?

It has a really beautiful appearance, which makes it a pleasure to use. It's also very customizable, and integrations are simple to set up. It assists me in staying organized by providing a clear snapshot of my projects and assignments. I normally use it alone myself, but I'm hoping to add other group members soon to make it less lonely. The sleek style and easy-to-find buttons for filling out your workplace are fantastic. Other programs can also be integrated to make your life simpler. Overall, Monday.com is a fantastic piece of organizational software.

What do you dislike most about this product?

It does have some overlap with other existing tools, which causes some confusion, but this is more of a result of using multiple tools that can do similar things.

What recommendations would you give to someone considering this product?

The visual board display and user interface allow me to keep track of impending and finished events. Furthermore, being able to filter the results by individual saves me a lot of time.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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