What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Transparent
  • Reliable

Feature Ratings

Average 84

Collaboration

88

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

85

Customer Service Management

83

Account and Contact Management

83

Marketing Management

82

Telephony and Call Center Management

81

Quote Contract and Proposal

80

Sales Management

80

Mobile

80

Vendor Capability Ratings

Average 81

Ease of Customization

85

Usability and Intuitiveness

84

Breadth of Features

83

Quality of Features

83

Business Value Created

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

77

monday.com Reviews

Eanca C.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

User friendly but no service call nr

Likeliness to Recommend

7 /10

What differentiates monday.com from other similar products?

The easiness to use and how easy it makes collaborating in cross functional teams

What is your favorite aspect of this product?

Collaborations, tagging people on tasks and the reports of what has been completed and whats left

What do you dislike most about this product?

the reminders

What recommendations would you give to someone considering this product?

Works wonders for small teams

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

Cons

  • Less Efficient Service
  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2023

Great Product That Can Mold to Anything

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Cons

  • Charges for Enhancements
  • Less Efficient Service
  • Vendor's Interest First

Juli R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Tracking team projects and tasks is easy with it

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

To keep track of everything from simple duties to intricate corporate procedures, we utilize this application. The software allows for in-app messaging and group work, or it can connect to your existing business apps. Importing and exporting data is a breeze. Join together a number of Boards into a single Dashboard to get a comprehensive overview of your work.

What is your favorite aspect of this product?

Connecting groups that work in isolation. It provides a centralized location for communication and collaboration on shared and joint endeavors. It acts as a hub from which we can launch into our task without fear of floundering.

What do you dislike most about this product?

Monday.com is promoted as a silver bullet for monitoring company data. Not at all. For instance, it is not effective as a customer relationship management system (even for a tiny company), but it is wonderful for monitoring, controlling, and coordinating the progress of individual projects and tasks.

What recommendations would you give to someone considering this product?

The functionality of Monday.com may be picked up and used quickly. It also has a lot of room for personalization. It is flexible enough to be used by a wide range of teams while still providing accurate information on the status of individual tasks and projects.

Pros

  • Effective Service
  • Transparent
  • Helps Innovate
  • Performance Enhancing

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