What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Transparent
  • Reliable

Feature Ratings

Average 84

Collaboration

88

Activity and Workflow Management

86

Lead Management

86

Analytics and Reporting

85

Customer Service Management

83

Account and Contact Management

83

Marketing Management

82

Telephony and Call Center Management

81

Quote Contract and Proposal

80

Sales Management

80

Mobile

80

Vendor Capability Ratings

Average 81

Ease of Customization

85

Usability and Intuitiveness

84

Breadth of Features

83

Quality of Features

83

Business Value Created

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

77

monday.com Reviews

Yvonne R.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Flexible Project Management Made Easy with monday

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Monday.com allows for extensive customization of boards, views, automations and more through their visual interface without code. This level of flexibility is unmatched

What is your favorite aspect of this product?

Being able to completely customize boards, views, automations and other elements of how work is organized and tracked in monday.com, without relying on code or developers, is incredibly powerful. It means teams can truly model any business process or workflow in a visual way that makes the most intuitive sense for their specific needs

What do you dislike most about this product?

Connecting reporting to key metrics like budgets, deadlines, resources is challenging without custom objects or fields

What recommendations would you give to someone considering this product?

Ensure compatibility. Check for integrations with any essential existing tools like CRM, help desk, etc

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brandi A.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Monday.com is a great collaboration tool.

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com has an Apple desktop app. That is nice because there are not a lot for collaboration tools.

What is your favorite aspect of this product?

I like the project management features.

What do you dislike most about this product?

I don't remember anything that I didn't like about this product.

What recommendations would you give to someone considering this product?

I do recommend Monday.com to anyone.

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Swarnim P.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Great tool for relationship management

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

It is very customisable as compared to other products of the same category.

What is your favorite aspect of this product?

The feature to track evolution at every stage, is quite useful with regards to overall transparency and visibility.

What do you dislike most about this product?

Basic issues like adding comments and editing tasks are not very seamless.

What recommendations would you give to someone considering this product?

This works out very cheap for the 3 person plan as compared to the individual plan with respect to the features provided.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring

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