Mimecast Services

Mimecast Email Security & Resilience

7.3 /10

25 Reviews Write a Review

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What is Mimecast Email Security & Resilience?

Mimecast Secure Email Gateway uses sophisticated, multi-layered detection engines and intelligence to protect email data and employees from malware, spam, advanced threats and zero-day attacks.

Company Details

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Awards & Recognition

Mimecast Email Security & Resilience won the following awards in the Secure Email Gateway - Enterprise category

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2023 Emotional Footprint Champion

2023

Service Experience
Conflict Resolution

2023

1 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience
Conflict Resolution

2022

2021 Emotional Footprint Champion

2021

Mimecast Email Security & Resilience Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mimecast Email Security & Resilience.

85 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mimecast Email Security & Resilience?

4% Negative

1% Neutral

95% Positive

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Feature Ratings

Average 83

Anti Phishing and Spear Phishing

Anti Spam and Bulk Email Detection

End User Spam Visibility and Controls

Reporting Components

Hosted Email Support

Anti Malware Behavioral Detection

Anti Malware Signature Detection

Email Retention and Archiving

URL and Malware Detection

Encryption and Decryption

Data Loss Prevention

Vendor Capability Ratings

Average 79

Business Value Created

Vendor Support

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Also Featured in...

Cloud Email Security

Score 7.5

View Mimecast Email Security & Resilience in this category (opens in a new tab)

Mimecast Email Security & Resilience Reviews

Njiu M.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Securing Emails Made Easy

Likeliness to Recommend

9 /10

What differentiates Mimecast Email Security & Resilience from other similar products?

Mimecast Secure Email Gateway makes it easy to send emails securely and at the same time protects emails from malware, spamming and phishing. It is the best I have used

What is your favorite aspect of this product?

I like the ease of exchanging secure emails ensuring total privacy With Mimecast Secure Email Gateway, we no longer worry about spam and malware The software is easy to use

What do you dislike most about this product?

No problmes with Mimecast Secure Email Gateway. It has offered better features and capabilities beyond our expectation.

What recommendations would you give to someone considering this product?

If you are in an industry where you need to send emails securely or you just want email gateway protection, you can never go wrong with Mimecast Secure Email Gateway. I recommend it because it has been working well for our business.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Inspires Innovation

Tim H.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2021

Easy, secure, and dependable product!

Likeliness to Recommend

8 /10

What differentiates Mimecast Email Security & Resilience from other similar products?

For us it is the customer service provided. Our account manager is also available helps get a resolution quickly.

What is your favorite aspect of this product?

Spam blocking and the customization associated with it.

What do you dislike most about this product?

Nothing in particular.

What recommendations would you give to someone considering this product?

Purchase PS hours. While documentation is clear and easy, the tech support is great and very knowledgeable of the product. Takes a 10 minute task and turns it into a 2 minute task. Well worth the money.

Pros

Inspires Innovation
Includes Product Enhancements
Appreciates Incumbent Status
Helps Innovate

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2021

Great product , renewals team is terrible

Likeliness to Recommend

9 /10

Pros

Reliable
Trustworthy
Inspires Innovation
Respectful

Cons

Less Performance Enhancing
Under Delivered
Less Transparent

Mimecast Email Security & Resilience

What is Mimecast Email Security & Resilience?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2021 Emotional Footprint Champion

Mimecast Email Security & Resilience Ratings

85 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Mimecast Email Security & Resilience?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Anti Malware Behavioral Detection Active code detection and execution.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Email Retention and Archiving Inbound and outbound logging capabilities.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Cloud Email Security

Mimecast Email Security & Resilience Reviews

Njiu M.

Securing Emails Made Easy

Likeliness to Recommend

Pros

Tim H.

Easy, secure, and dependable product!

Likeliness to Recommend

Pros

Great product , renewals team is terrible

Likeliness to Recommend

Pros

Cons

1
Since last award

Feature Ratings

Anti Phishing and Spear Phishing

Anti Spam and Bulk Email Detection

End User Spam Visibility and Controls

Reporting Components

Hosted Email Support

Anti Malware Behavioral Detection

Anti Malware Signature Detection

Email Retention and Archiving

URL and Malware Detection

Encryption and Decryption

Data Loss Prevention

Vendor Capability Ratings

Business Value Created

Vendor Support

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Availability and Quality of Training