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Mimecast Services

Mimecast Email Security & Resilience

7.5 /10
Category
Mimecast Email Security & Resilience
7.5 /10

What is Mimecast Email Security & Resilience?

Mimecast Secure Email Gateway uses sophisticated, multi-layered detection engines and intelligence to protect email data and employees from malware, spam, advanced threats and zero-day attacks.

Company Details


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Mimecast Email Security & Resilience Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mimecast Email Security & Resilience.

86 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mimecast Email Security & Resilience?

0% Negative
14% Neutral
86% Positive

Pros

  • Respectful
  • Transparent
  • Reliable
  • Efficient Service

Feature Ratings

Average 80

Anti-Spoofing Protection

82

Malware Blocking

82

User Flagging of Suspicious Emails

82

Email Account Protection

82

Phishing Protection

80

O365 integration

80

Threat intelligence Information

80

Administrator Email Processing

80

Bulk Remediation

78

Tagging

77

Artificial Intelligence / Machine Learning

77

Vendor Capability Ratings

Average 74

Ease of IT Administration

100

Ease of Implementation

93

Availability and Quality of Training

92

Ease of Customization

92

Breadth of Features

86

Product Strategy and Rate of Improvement

86

Quality of Features

86

Usability and Intuitiveness

86

Vendor Support

86

Business Value Created

78

Ease of Data Integration

78

Mimecast Email Security & Resilience Reviews

Suhail k.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Best Email Security

Likeliness to Recommend

8 /10

What differentiates Mimecast Email Security & Resilience from other similar products?

Secure and Stable. Best security features are (impersonation protection, advanced threat protection)

What is your favorite aspect of this product?

Security and Stability

What do you dislike most about this product?

Cost wise it is more costly compare to other products.

What recommendations would you give to someone considering this product?

Mimecast offers complete security for emails.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Juan C.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Feature Heavy with Great Solution, but overwelming

Likeliness to Recommend

9 /10

What differentiates Mimecast Email Security & Resilience from other similar products?

They are the leading forfront alongside with Microsoft, i do feel that they have many features that take away the tedious task, and have looked at other email securities and mimecast is years ahead

What is your favorite aspect of this product?

the ease of use, being able to adjust any little detail to tailor it, and able to research emails, block emails, and have front facing notifications to users

What do you dislike most about this product?

some products that do not work, and have tried multiple times with support to help, but no avail

What recommendations would you give to someone considering this product?

This is a great product, and their sales always works with you on best pricing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Ritik S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Secures and simplifies enterprise email management

Likeliness to Recommend

10 /10

What differentiates Mimecast Email Security & Resilience from other similar products?

We tried solutions like Cisco mail and Symantec Email Security cloud, but following ways Mimecast was different from others 1. API integration is simplistic and straight forward, documentations were to the point declaring the points. 2. There were some lags in service, but query resolving progress were polite and easy. 3. When it comes to blocking malicious emails, Mimecast security exceeds more than 90% accuracy. 4. Compliances and policies were client friendly and flexible.

What is your favorite aspect of this product?

Some pros I liked when using Mimecast Security. 1. Mimecast was implemented in our organization, and it were able to provide quick alerts for any waiting messages. You have to physically click "release" "Allow" or "Block" you decide what you wish to do with a particular email. 2. If by any chance that the email got stuck due to any reason, the dashboard shows the clear picture of all abnormalities in order. 3. The free trial aspect is amazing feature as one can use to to test the organization goals aligns with the solution or not.

What do you dislike most about this product?

Some downsides of Mimecast that were present. 1. It blocks most of the malicious emails, but sometimes it blocks the normal ones too, our seniors had to retrieve them manually. 2. Some of the files format are not supported in attachments, one fix was to compress them in zip with a password. 3. Every time error or any unwanted error shown by Mimecast, it always does this by opening a separate tab in web browser. 4. Initial setup was bit nightmare to as configuration can be little intimidating for new users.

What recommendations would you give to someone considering this product?

Overall all, Mimecast is good solution for securing emails and management of them. Although there are some downside of using Mimecast, but that goes for other alternatives as well. For me, I found the customer service to be friendly and progressive. One can use this solution on trial version and see if Mimecast Email fits the needs, one can without a doubt implement this solution in an organisation.

Pros

  • Altruistic
  • Transparent
  • Helps Innovate
  • Continually Improving Product

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