What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Jogendra S.
- Role: Finance
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jul 2023
Very useful product, worth of money.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Good video quality, and good screen sharing features.
What is your favorite aspect of this product?
Screen sharing features.
What do you dislike most about this product?
Nothing such, this product is quite good.
What recommendations would you give to someone considering this product?
We can trust this product for privacy.
Pros
- Helps Innovate
- Performance Enhancing
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Rishabh K.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2026
The Best for the Best
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out for its seamless integration with Microsoft 365 , combining chat, video meetings, file sharing , and collaboration in one platform. it works especially well for organizations already using Outlook, Sharepoint, and other Microsoft tools.
What is your favorite aspect of this product?
, My favorite aspect of Microsoft Team is how easily it brings messaging, meetings, file sharing, and collaboration together in one place, especially with its seamless microsoft 365 integration.
What do you dislike most about this product?
The interface can feel cluttered at times, and managing multiple chats, channels, and notifications can become overwhelming , especially in larger organization.
What recommendations would you give to someone considering this product?
i'd recommend microsoft team to organizations already using microsoft 365, take time to organize channels, permissions, and notification properly from the start to keep the platform simple and manageable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
Please tell us why you think this review should be flagged.
Partha Protim P.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2026
An Indipensible Enterprise Collaboration Platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Biggest advantage is that it comes bundled with Microsoft 365 license which saves on additional costs. Another advantage is its easy integration with Microsoft apps like Power BI for custom workflows.
What is your favorite aspect of this product?
It works like sharepoint where multiple people/teams can work on excel sheets, word documents, ppts etc. People can work on them simultaneously inside a window.
What do you dislike most about this product?
Microsoft Teams is very resource heavy. Plus the tabs are not well organized with older chats disappearing. The search functionality got a recent update after which we have to click on the search result to go to the required conversation. There is also the occurence of two versions (work, old school) which gets very confusing sometimes.
What recommendations would you give to someone considering this product?
I would receommend Teams for Big enterprises where security and compliance are very important, They come with Teams out of the box. Every Collaboration tool has its own advantages. But Teams stands out because of its integration with Microsoft ecosystem.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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