What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Natasha Kiara E.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Feb 2024
Simple workflow and easy to use!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use
What is your favorite aspect of this product?
Simplicity and easy work flow
What do you dislike most about this product?
Sometimes the diary function
What recommendations would you give to someone considering this product?
Using it for team meetings across offices and businesses
Pros
- Respectful
- Trustworthy
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
Fantastic product!
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Laura B.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Feb 2024
Microsoft Teams has everything in one place
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
With Teams, I can quickly and easily do all of my daily tasks. Messages and phone conversations with my professional connections are simple and quick. Participants have their calendars updated with the invitation, and all of our team meetings and regular scrum calls are coordinated in Teams. Additionally, fifteen minutes before to the commencement of the meeting, they will get reminders through Microsoft Outlook with alerts. Whiteboard (to note down everyone's assignments) and Mentimeter (to create surveys and questionnaires) are just two of the many helpful tools that complement MS Teams and make our meetings more engaging and fruitful.
What is your favorite aspect of this product?
Teams' greatest strength is as an excellent platform for teamwork. There are a lot of functions that I utilize frequently. Messages, links to files, creating groups of relevant people, scheduling meetings, setting up alerts for leave tracking, screen sharing during scrum calls, audio and video calls, recording sessions with transcripts, and so on are all easily accessible. Sharepoint also stores the recordings for future reference. Along with a user interface that is both familiar and intuitive, it features strong integration capabilities with other Microsoft products such as Word, Outlook, OneDrive, SharePoint, and more.
What do you dislike most about this product?
It takes a long time for the conversations to be updated if the system is restarted and Teams is configured to start up automatically, something I've seen when Microsoft Teams was upgraded from its Classic edition. The prior Classic edition did not have this problem.
What recommendations would you give to someone considering this product?
The corporate world, with its emphasis on teamwork and communication with both internal and external clients, is an ideal setting for this kind of work. Any conference that requires screen sharing, video conferencing, or even just voice calls will benefit greatly from this application. You may also use it to make calls to other countries. Due to the lack of necessity for close cooperation amongst team members, it is less appropriate for use in settings with a small number of workers.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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