What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 80

Instant Messaging

87

Calendars

84

File Sharing Collaboration

84

Mobile App

84

Employee Engagement

82

Task Management

82

Employee Directory

82

Document Management

81

Virtual Offices

81

Networked Enterprise

81

Workflow & Approvals

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Uday G.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Microsoft Teams: Fabulous for Team Communication

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

As part of my research on Teams, I exclusively speak with my coworkers. Recording all of our presentations and sharing papers is much easier with this program. Everyone has access to the system and may make modifications at any time. My home office needs a communications tool of this kind - whether it's for group meetings or individual conversations. My phone is always with me, allowing me to keep in touch with administrative personnel, team members, and technical support. It's a necessary tool for my job. There are all of our folders accessible. Group discussions can be organized by project or task.

What is your favorite aspect of this product?

As a tool, Microsoft Teams is great and fulfills a variety of functions. Our group conversations revolve around a specific topic. Also, group members can exchange files. There is a nice feature that allows several users to concurrently access and modify the same file. Virtual meetings are a breeze to set up with Microsoft employees. There were about 300 people in attendance at our meetings and the quality was outstanding. At the same time, not everyone is able to be filmed simultaneously. You may also control who has access to the team's communication channel.

What do you dislike most about this product?

Microsoft could improve the arrangement of files, as it might be difficult to search for files at times. In a certain folder, there is no possibility to search for a particular file. Searching for a file that contains 50 files in a single folder is a laborious process. Should have a search bar at the top of the screen. It is required that you use Outlook in order to access the calendars of the participants. Additionally, Microsoft Teams might benefit from the integration of calendars.

What recommendations would you give to someone considering this product?

All sorts of businesses, as well as schools and universities, should consider this product since it offers the finest visual and audio experience. It is a must-have program for all of my co-workers to exchange files, make group calls, and conduct group chats. I'll also be telling you to check out the GIF system on this application, which is a refreshing feature. A pleasant tool that is easy to use and intuitive to utilize. Everyone can afford teams, thus it's highly suggested for the business. It has the ability to collaborate virtually is a huge help in today's socially distanced times.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Samuel B.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Very handy compatibility capability

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It features dedicated conversation channels that can be created for certain topics.

What is your favorite aspect of this product?

My favourite aspect would be the smooth and easy integration ability with microsoft 365. It is compatible on Android, Windows, and iOS and the experience does not change across.

What do you dislike most about this product?

No dislikes so far the software has been very useful in work.

What recommendations would you give to someone considering this product?

I would recommend anyone considering the software to have a microsoft office account so as to fully take advantage of the features offered by the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Harima A.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

All in one product!

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It has a wide variety of features integrated into one app.

What is your favorite aspect of this product?

The ease of use.

What do you dislike most about this product?

I think this product provides all solutions for team collaboration and remote working. There's nothing I dislike so far.

What recommendations would you give to someone considering this product?

Get it asap!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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