What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Virtual Offices
Networked Enterprise
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Ron T.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2022
Not my favorite software to use - but does the job
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Most are used to and prefer Zoom. Teams is fine for instant messaging but when you get the random rep that will schedule a meeting using Teams instead of Zoom, its a lesser experience. The buttons and layout are not user-friendly. Sharing docs on Teams is also not a smooth process. Would prefer to use another software but this is the one we have in place and are forced to use.
What is your favorite aspect of this product?
The chat and quick call feature to colleagues is good. Its also easy to set up a group call without the need to find someone else or look for their phone number. The background pictures for video is also a lot better than Zooms.
What do you dislike most about this product?
Sharing documents on teams is not user-friendly at all. Its very frustrating and most will work on it for a few minutes before they can send it through.
What recommendations would you give to someone considering this product?
Its good for internal use. Not ideal for use with prospects. Id say go for Zoom or product demonstrations but internally meetings Teams works fine.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Sara W.
- Role: Finance
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2022
Dedicated team chat and collaboration tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Inviting people to conversations using @. Any audios, videos, and screen sharing presented during a meeting can be recorded and viewed later
What is your favorite aspect of this product?
Accessing and sharing files within the tool's interface. Connecting with teammates in real-time. Supports integration with many third-party apps.
What do you dislike most about this product?
It will take some time to get well-versed with the functionality of Microsoft Teams. It's quite possible to create multiple teams with a similar name which is confusing.
What recommendations would you give to someone considering this product?
Finding it difficult to collaborate with your team effectively? Switch to Microsoft Teams today
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Oliur R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Best easy to use communication tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I like how workgroups can be formed, each with its own set of channels and information shared via Sharepoint. What I like best about teams is the ease of communication it provides to work teams, the simplicity with which meetings or calls can be created, and the ability to add participants without having to make so many movements. I also like the activity feed that it provides, which is very useful and lets me know what's going on just by looking at it. Also, when we have multiple language speakers on the call, the language translation feature comes in handy.. This one-of-a-kind feature makes it more useful and productive.
What is your favorite aspect of this product?
Teams has been one of my favorite tools for on-the-go communication. It provides chat, audio and video calls, screen sharing, calendar management, and other features. Sharing files with groups and chats with real-time collaboration are also fantastic features of Teams. If the internet connection is strong and stable, the video call quality is excellent. It is simple and effective to manage a team of coworkers remotely.
What do you dislike most about this product?
I haven't had any major problems with teams. If your internet connection is strong enough, it works well. However, I have recently been reported for the high amount of bandwidth required for a decent quality audio or video call; in that case, I would like to see teams optmized for midium quality connections. Teams, on the other hand, is a fantastic tool that can easily replace your current communication tool.
What recommendations would you give to someone considering this product?
Team is recommended from the side because it is one of the best in the market with all of the features it provides. It can be a good option for increasing productivity at work and making communication easier. Their customer service is also excellent. They also provide a monthly webcast, which is a free training with an instructor. They also have a team blog, which is useful for staying up to date on new features and other information. When compared to other softwares in the same category, teams is a very effective and efficient all-in-one business communication tool.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
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