What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 80

Instant Messaging

87

Calendars

84

File Sharing Collaboration

84

Mobile App

84

Employee Engagement

82

Task Management

82

Employee Directory

82

Document Management

82

Virtual Offices

81

Networked Enterprise

81

Workflow & Approvals

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Kayley n.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Great Product!

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

I like it better than Zoom.

What is your favorite aspect of this product?

Calendar usage and direct messaging.

What do you dislike most about this product?

When my Wifi goes down it sometimes takes hours for Teams to process it is back up, when everything else on my computer is functioning normally.

What recommendations would you give to someone considering this product?

Buy it - depending on what you need to use it for.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation

Sara N.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Software for chat purposes used in organizations.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Easy to use daily enterprise communication software, Microsoft groups has genuinely modified however I see the home office as a whole. It created me productive whereas performing from home as a result of it conjointly lets me be myself, this freedom is all concerning how I will categorical what I’m thinking and intending to say, with the utilization of emojis, GIFs, reactions, and etecetera. Excluding that, it can integrate with alternative enterprises groups and third party tools, increasing the use and advantages from using the software.

What is your favorite aspect of this product?

The most important and also the best thing concerning teams is that it’s super simple to use and that we have all the choices right from chatting, schedule meeting and also we will call any time to anyone inside the team and might have massive meetings. Not found any limitations as compared to different communication tools available. And that we can schedule the meeting directly from teem and in addition as we can participate directly from that we don’t ought to open emails for the same.

What do you dislike most about this product?

I’m not too fond of such a lot of aspects of Microsoft Teams it’ exhausting even to understand where to start. The integrations with existing Microsoft apps are unwieldy and pointless; you’re much better off simply opening one in all those applications and viewing the file or doing whatever you were doing there. Photos sent via chat seldom open the first time you try

What recommendations would you give to someone considering this product?

I am finding MS Teams as a completely cooperative and useful tool for my business-related meetings, wherever we share our business documents, we can chat, we can talk; additionally, video conferencing is a nice feature.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Maverick C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Digital transformation software

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

Chat additions are very useful for our team and they do not extra change us since we are Microsoft users. Boots are very helpful with other software. It can link with other Microsoft apps. Its screen-sharing features are awesome. Its audience managing feature is awesome that makes it the best in your sight.

What is your favorite aspect of this product?

Google team can easily increase the product demand in public. It customizes users' workspace very easily with other software. It also provides 14 days free trial for better understanding of the users where plans are very easy to implement and team productivity is prominently increased.

What do you dislike most about this product?

There are too many similar tools which is really confusing. Security risks have increased very fast in recent time. It has a limited number of channels to use and its web conferencing tool is also not user-friendly.

What recommendations would you give to someone considering this product?

In my recommendation, by using google team’s software documents sharing can be easy. This is the platform where we can easily host online meetings. Our team members can easily convey their messages to their clients and friends. By using Microsoft teams, we can easily schedule the team meetings.

Pros

  • Saves Time
  • Generous Negotitation
  • Over Delivered
  • Helps Innovate

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