What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 80

Instant Messaging

87

Calendars

84

File Sharing Collaboration

84

Mobile App

84

Employee Engagement

82

Task Management

82

Employee Directory

82

Document Management

82

Virtual Offices

81

Networked Enterprise

81

Workflow & Approvals

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

mahmud a.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Efficient and User-Friendly

Likeliness to Recommend

2 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams differentiates itself from other similar products by its deep integration with other Microsoft Office applications, seamless collaboration features, robust security and compliance capabilities, and the ability to customize and extend functionality through third-party integrations and apps.

What is your favorite aspect of this product?

My favorite aspect of this product is its versatility.

What do you dislike most about this product?

I dislike the limited color options available for this product.

What recommendations would you give to someone considering this product?

Research the product thoroughly to understand its features and benefits. Read reviews from other users to get a sense of their experiences. Compare prices from different retailers to ensure you're getting the best deal. Consider your own needs and preferences to determine if the product is the right fit for you.

Cons

  • Wastes Time
  • Less Fair
  • Less Generous

Rickey B.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Software that helps your team communicate.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

As a network engineer, I've utilized Microsoft Teams on multiple occasions to improve communication and collaboration among my team and other departments inside the firm. Here is a full evaluation of how I use Microsoft Teams and how it differs from other Microsoft 365 integration programs: One of the most distinguishing features of Microsoft Teams is its tight interaction with other Microsoft 365 apps such as Outlook, SharePoint, and OneDrive. This enables more fluid cooperation and the development of efficient workflows throughout the Microsoft product suite. Microsoft Teams' functionality can be customized and extended by integrating third

What is your favorite aspect of this product?

I understand that the program aims to support teams and make their communication more fluid. The conversations are securely private and encrypted, allowing us to delete sensitive conversations that could be leaked outside the company. This is a key security detail for which We chose it and used it in the engineering team.

What do you dislike most about this product?

I dislike the limitations in file management. Although Microsoft Teams provides for file sharing and collaboration, I occasionally face file management constraints, particularly when working with older versions or arranging files in folders.

What recommendations would you give to someone considering this product?

I would recommend Microsoft Teams to other network engineers due to its integration with Microsoft 365, robust collaboration capabilities, and ease of use. It is a versatile platform that can adapt to a wide range of communication and collaboration needs in IT teams and organizations in general. Additionally, its customization and extensibility capabilities offer opportunities to improve team productivity and efficiency by integrating custom tools and applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Effective Service

Shivam K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams stands out for its integration with Microsoft 365, making collaboration seamless. It's easy to use and supports lag-free large meetings, a rare feature. Instant messaging and efficient file sharing further enhance teamwork. Overall, Teams simplifies collaboration, making it a top choice for businesses.

What is your favorite aspect of this product?

My favorite aspect of this product is its seamless integration with various applications, making collaboration effortless. The fast setup for meetings coupled with excellent video quality enhances productivity significantly

What do you dislike most about this product?

My primary dislike is the potential limitation imposed by formal company environments, hindering exploration of the software's full capabilities. Additionally, I wish for better data binding functionality for storing information. Occasionally, reliability issues and constraints on screen sharing can be frustrating.

What recommendations would you give to someone considering this product?

If you need multi-platform support for business collaboration, Microsoft Teams is the ideal solution. It offers bundled product packages along with other Microsoft offerings, providing a comprehensive solution for your business needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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