What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 80

Instant Messaging

87

Calendars

84

Mobile App

84

File Sharing Collaboration

84

Employee Engagement

82

Task Management

82

Employee Directory

82

Document Management

81

Workflow & Approvals

81

Virtual Offices

81

Networked Enterprise

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

SAJAN K.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rickey B.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Software that helps your team communicate.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

As a network engineer, I've utilized Microsoft Teams on multiple occasions to improve communication and collaboration among my team and other departments inside the firm. Here is a full evaluation of how I use Microsoft Teams and how it differs from other Microsoft 365 integration programs: One of the most distinguishing features of Microsoft Teams is its tight interaction with other Microsoft 365 apps such as Outlook, SharePoint, and OneDrive. This enables more fluid cooperation and the development of efficient workflows throughout the Microsoft product suite. Microsoft Teams' functionality can be customized and extended by integrating third

What is your favorite aspect of this product?

I understand that the program aims to support teams and make their communication more fluid. The conversations are securely private and encrypted, allowing us to delete sensitive conversations that could be leaked outside the company. This is a key security detail for which We chose it and used it in the engineering team.

What do you dislike most about this product?

I dislike the limitations in file management. Although Microsoft Teams provides for file sharing and collaboration, I occasionally face file management constraints, particularly when working with older versions or arranging files in folders.

What recommendations would you give to someone considering this product?

I would recommend Microsoft Teams to other network engineers due to its integration with Microsoft 365, robust collaboration capabilities, and ease of use. It is a versatile platform that can adapt to a wide range of communication and collaboration needs in IT teams and organizations in general. Additionally, its customization and extensibility capabilities offer opportunities to improve team productivity and efficiency by integrating custom tools and applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2024

Overall Teams is an amazing product!

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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