What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Networked Enterprise
Virtual Offices
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Abraham K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Microsoft Teams: daily tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
With Microsoft Teams we can schedule and attend meetings, manage contacts, communicate and make calls. In addition, it saves us a lot of time by allowing us to share, save and access content, as well as collaborate and co-author simultaneously from a single platform.
What is your favorite aspect of this product?
Its teamwork, screen sharing, and instant messaging features are excellent. The ability to change my status and see the status of others is also something I appreciate. And another important factor is that sharing files with teams is incredibly easy.
What do you dislike most about this product?
Mobile app UI components can be refined to provide a smoother user experience.
What recommendations would you give to someone considering this product?
Microsoft Teams is a very practical and easy-to-use application. I use it every day to communicate with coworkers, share information, and hold meetings. It is the perfect option for companies of all sizes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Piyush G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Comprehensive and Reliable
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams is more reliable and fast in comparison with other similar products like zoom or slack. I work in team of 120 developers, Using Microsoft teams it is very efficient to collaborate, maintain project related documents, maintaining calenders and much more.
What is your favorite aspect of this product?
My favorite aspect of Microsoft teams is Screen sharing over call feature.
What do you dislike most about this product?
I particularly don't dislike anything about microsoft teams. It has every features as per my needs
What recommendations would you give to someone considering this product?
Just go for it. There is no product that matches it's capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Dhiren G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2024
Easy to use, but a bit pricey & needs improvement
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams integrates seamlessly with other Microsoft Office 365 tools, such as Word, Excel, Outlook & SharePoint, providing a unified platform for communication and collaboration. Teams offers a comprehensive range of features, including chat, video conferencing, file sharing, task management, and integration with third-party apps, making it a one-stop solution for team collaboration. Teams is suitable for organizations of all sizes.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its seamless integration with other Office 365 applications. It allows for smooth workflow transitions between chatting, collaborating on documents, scheduling meetings, and managing tasks without switching between multiple platforms.
What do you dislike most about this product?
While Teams offers a wide range of features, its interface can be overwhelming for new users, leading to a steep learning curve. Running Teams alongside other Office 365 applications can be resource-intensive, particularly on lower-end devices, leading to potential performance issues. Its search functionality needs lot of improvement.
What recommendations would you give to someone considering this product?
Anyone considering implementing Microsoft Teams, should plan training and onboarding sessions for users to familiarize them with its features and interface, helping them leverage its full potential. Customize Teams settings to suit the specific needs of your organization, be it channels, and tabs to streamline workflows and improve productivity. Stay up to date with the latest features and security patches by regularly updating Teams, ensuring optimal performance and security for your team collaboration needs.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Inspiring
Please tell us why you think this review should be flagged.
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