Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

8.8 /10
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

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Awards & Recognition

Microsoft Forms won the following awards in the eForms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Respectful
  • Reliable
  • Efficient Service
  • Fair

Feature Ratings

Average 83

Security

87

Mobility

86

Electronic Signatures

83

Field Configuration and Customization

83

Drag and Drop Design

83

Data Analysis and Survey Function

82

Workflow Automation

82

Version Management

82

APIs and Integration

80

State Transformation

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Usability and Intuitiveness

87

Business Value Created

85

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

82

Breadth of Features

81

Ease of IT Administration

81

Vendor Support

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Microsoft Forms Reviews

Viktoria J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Has limitations, but my experience has been fine.

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Its smooth and automatic integration with Microsoft Excel is the first major point of difference to me , as a data professional. This aids my data analysis workflow and makes trend analysis a lot easier for me. From experience, no other tool integrates with Excel as smoothly as Microsoft Forms.

What is your favorite aspect of this product?

Microsoft Forms comes with a variety of templates and themes by default. This makes it so convenient to customize the look and feel of my survey forms. I just also have to mention Microsoft Form's branching logic feature. This functionality brings a whole lot of dynamism into my surveys , by enabling different respondents to my surveys to see specific survey questions , based on their answers to preceding survey questions.

What do you dislike most about this product?

Because I have to work together with other individuals in my department when creating surveys, real time , group collaboration becomes an advantage. Unfortunately, multi-party collaboration on Microsoft Forms is extremely limited. This is more visible when comparing the quality of collaboration available on Microsoft Forms to what is obtainable with a tool like Google Forms.

What recommendations would you give to someone considering this product?

For organizations like myself who use a lot of Microsoft Software , I am of the belief that Microsoft Forms is a no-brainer.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

sangani R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Great surveying too with many templates

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

It consists of many templates where we can create forms easily which saves a lot of time compared to other platforms.

What is your favorite aspect of this product?

The real time analytics and reporting capabilities of Microsoft Forms are my favorite part of the program. They provide insightful data and improve the overall effectiveness of administering and analyzing surveys.

What do you dislike most about this product?

The platform is appropriate for basic surveys however, users looking for highly complex survey structures with sophisticated logic may find the features somewhat limited.

What recommendations would you give to someone considering this product?

For those considering Microsoft Forms, It is the best platform which provide wide range of templates which helps organization to create surveys faster and efficient.

Pros

  • Continually Improving Product
  • Saves Time
  • Client's Interest First
  • Helps Innovate

Leah T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2023

Perfect Eforms Software

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

I enjoy using MS Forms the most for survey collection because it is already integrated into my MS Office account. I love the accessibility, and it is very simple to use daily.

What is your favorite aspect of this product?

My favorite aspect is how easy it is to use, and it is connected to my organization account. I also love the collaborative option and can see live task management.

What do you dislike most about this product?

No warning about overwriting data if using the same template and wanting to remove previous participants.

What recommendations would you give to someone considering this product?

A better way to help save deleted responses but still use the same template over time. I have lost a year's worth of data from being unable to access my previous responses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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