Microsoft Forms Logo
Microsoft Forms Logo
Microsoft Corporation

Microsoft Forms

8.6 / 10
Category
Microsoft Forms
8.6 / 10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

86 Likeliness to Recommend

2
Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Fair
  • Reliable
  • Enables Productivity

Feature Ratings

Average 81

Templates & Question Library

85

Mobile Support

84

Role and User Management

82

Branching and Logic

81

Questionnaire Design/Survey Builder

81

Collaboration

80

Multi-Channel Distribution

80

Customizable Branding

79

Data Analysis and Visualization

78

APIs and Integration

77

Multi-Media Support

77

Vendor Capability Ratings

Average 81

Ease of IT Administration

94

Availability and Quality of Training

92

Breadth of Features

92

Ease of Implementation

91

Quality of Features

91

Ease of Customization

90

Business Value Created

86

Ease of Data Integration

86

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

77

Vendor Support

74

Microsoft Forms Reviews

Wesley B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use!

Likeliness to Recommend

8 / 10

What differentiates Microsoft Forms from other similar products?

The integrations into the Microsoft suite!

What is your favorite aspect of this product?

I like how it doesn't present itself as spam to the general eye. Microsoft branding helps to make sure that surveys don't get missed.

What do you dislike most about this product?

Could have a better preview mode for viewing responses. Viewing a single response at a time is not very efficient.

What recommendations would you give to someone considering this product?

Go for it if you're already a part of the Microsoft suite!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Natasha M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Forms helps capture the right data.

Likeliness to Recommend

9 / 10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms provides a vast array of templates and themes that can be used directly for surveys or can be customized to fit into the immediate survey needs of the user. This empowers my team to make our surveys as visually appealing as possible to our audience without requiring advanced technical know-how on the part of my team.

What is your favorite aspect of this product?

Microsoft Form's integration with Microsoft Excel. This is an area where Microsoft Form has greatly excelled and this makes the post survey process of analyzing survey data a lot easier, since Excel is my preferred spreadsheet tool for analyzing data.

What do you dislike most about this product?

Microsoft Forms collaboration features are simply weak, especially when placed side by side with what is obtainable on some other survey creation software that I have used. Therefore, it is not a seamless process when multiple persons attempt to simultaneously build surveys using Microsoft Forms. The absence of a basic collaboration feature, such as the ability to add comments to surveys during the process of creation just goes to show how weak Microsoft Form is in the aspect of collaboration.

What recommendations would you give to someone considering this product?

Microsoft is best fitted for departments tilting towards a Microsoft software ecosystem.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Miren M.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Included in the Office 365 pack makes it reliable

Likeliness to Recommend

9 / 10

What differentiates Microsoft Forms from other similar products?

Microsoft forms is included in the office 365 pack, which makes it reliable and easy to use. There is no need to log in with a different password (you use your microsoft account) and it is easy to share forms/surveys internally in a secure and fast way.

What is your favorite aspect of this product?

I like that it is very easy to add collaborators so that others can view results and edit the form, a very useful feature for internal comms and one that is not always included in other similar softwares.

What do you dislike most about this product?

The data visualization of results is not my favorite, I think other softwares generate better insights and graphics that are easier to understand.

What recommendations would you give to someone considering this product?

To make the most out of its features and possibilities are included in the Office 365 pack.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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