What is Microsoft Dynamics 365 Sales (CRM) Professional?
Dynamics 365 Sales, Professional, helps you close more deals by knowing your customers better and having sales information readily available to make informed decisions faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales (CRM) Professional?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Customer Service Management
Lead Management
Sales Management
Analytics and Reporting
Activity and Workflow Management
Collaboration
Marketing Management
Account and Contact Management
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Microsoft Dynamics 365 Sales (CRM) Professional Reviews
Vishesh K.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Powerful tool for End to End Business solutions
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales (CRM) Professional from other similar products?
Its robust can be customized and integrated with other applications easily to enhance the features for the end user. The Security Roles further boost the users with the capabilities to keep their data safe.
What is your favorite aspect of this product?
Dynamics 365 Sales has many tools which help to stay organized. My favorite feature is plug-in, Plugin helps to reduce a lot of work thus saving time. Also the charts which portrays the data in a meaningful way is also a good a feature.
What do you dislike most about this product?
Nothing as such which i dislike at the moment, apart from the pricing of the product.
What recommendations would you give to someone considering this product?
If u are in business and want to streamline your work increase revenues then surely you should opt for it.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Pushpak P.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Easy to use, but a bit pricey."
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales (CRM) Professional from other similar products?
I need to check differentiates Microsoft Dynamics 365 Sales (CRM) Professional from other similar products.
What is your favorite aspect of this product?
Apart from cost, rest all features are up to the mark.
What do you dislike most about this product?
Cost is one factor to dislike over here.
What recommendations would you give to someone considering this product?
I would recommend to go for it.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Mike B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Easy to use. Fantastic Product. Highly recommended
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales (CRM) Professional from other similar products?
Easy of implementation
What is your favorite aspect of this product?
Customer-service
What do you dislike most about this product?
User interface
What recommendations would you give to someone considering this product?
Test, test, test
Pros
- Helps Innovate
- Reliable
- Friendly Negotiation
- Performance Enhancing