Microsoft Corporation

Microsoft Dynamics 365 ERP

7.5 /10

37 Reviews Write a Review

Claim Software

What is Microsoft Dynamics 365 ERP?

Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Dynamics 365 ERP won the following awards in the Supply Chain Management category

Filter By

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

9 Top Rated Capabilities

8 Top Rated Features

2022

Microsoft Dynamics 365 ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 ERP.

84 Likeliness to Recommend

91 Plan to Renew

77 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 ERP?

9% Negative

1% Neutral

90% Positive

Pros

Respectful
Trustworthy
Security Protects
Fair

Feature Ratings

Average 81

Inventory Management

Shipping Management

Order Management

Supplier Management

Returns Management

Procurement Management

Forecasting and Planning

Warehouse Management

Customer Service

Demand Planning

Manufacturing Planning and Production

Vendor Capability Ratings

Average 77

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Customization

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Also Featured in...

Enterprise Resource Planning - Enterprise

Score 8.0

View Microsoft Dynamics 365 ERP in this category (opens in a new tab)

Core Financial Management

Score 7.5

View Microsoft Dynamics 365 ERP in this category (opens in a new tab)

Microsoft Dynamics 365 ERP Reviews

James B.

Role: Operations
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

Fantastic program and so easy to set up

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 ERP from other similar products?

Most applications are automatic and you don't have to manually set up all your tasks, you basically set it and forget it.

What is your favorite aspect of this product?

It keeps track of all or business expenses and charts and graphs the expenditures

What do you dislike most about this product?

You have to renew the license every few years to keep using the program.

What recommendations would you give to someone considering this product?

This is a great program and can implement to any system

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

dalhatu m.

Role: Finance
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

fantastic move

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 ERP from other similar products?

office365 features and excel features

What is your favorite aspect of this product?

excel features and outlook

What do you dislike most about this product?

nothing ye

What recommendations would you give to someone considering this product?

try and get 365 office

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Siebra M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2020

It is very down to earth and approachable!

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 ERP from other similar products?

It is very effective at getting older workers to adapt to new technology.

What is your favorite aspect of this product?

Overall ease of use and friendly customer service experience

What do you dislike most about this product?

There is nothing that I dislike, it is fine as it is.

What recommendations would you give to someone considering this product?

GO FOR IT!!!!

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Unique Features

Microsoft Dynamics 365 ERP

What is Microsoft Dynamics 365 ERP?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Microsoft Dynamics 365 ERP Ratings

84 Likeliness to Recommend

91 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft Dynamics 365 ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Order Management Includes order entry, order processing, order tracking, and parts management.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Warehouse Management Includes 3PL management, inventory tracking, and demand planning.

Customer Service Support for deliver, returns, schedule changes, and any other product challenges

Demand Planning Demand forecasting, capacity planning, product flow planning, scheduling, and "what-if" analysis.

Manufacturing Planning and Production Transformation of raw materials to finished goods, assembling, kitting, and quality

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Enterprise Resource Planning - Enterprise

Core Financial Management

Microsoft Dynamics 365 ERP Reviews

James B.

Fantastic program and so easy to set up

Likeliness to Recommend

Pros

dalhatu m.

fantastic move

Likeliness to Recommend

Pros

Siebra M.

It is very down to earth and approachable!

Likeliness to Recommend

Pros

Most Popular Microsoft Dynamics 365 ERP Comparisons

Oracle Supply Chain Management

SAP Supply Chain Management

DELMIA Quintiq Supply Chain Planning

Coupa Supply Chain Design & Planning

Körber

Arkieva

Feature Ratings

Inventory Management

Shipping Management

Order Management

Supplier Management

Returns Management

Procurement Management

Forecasting and Planning

Warehouse Management

Customer Service

Demand Planning

Manufacturing Planning and Production

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Customization

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement