What is Microsoft Dynamics 365 ERP?
Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
91 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 ERP?
Pros
- Respectful
- Trustworthy
- Security Protects
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Inventory Management
Shipping Management
Order Management
Supplier Management
Returns Management
Procurement Management
Forecasting and Planning
Warehouse Management
Customer Service
Demand Planning
Manufacturing Planning and Production
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Vendor Support
Business Value Created
Product Strategy and Rate of Improvement
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Microsoft Dynamics 365 ERP Reviews
Aamir A.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Mar 2022
Ease of use and rich features.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 ERP from other similar products?
Its ease of use and variety of features.
What is your favorite aspect of this product?
Can't single out one, though its user interfaces amazes me most.
What do you dislike most about this product?
nothing really .
What recommendations would you give to someone considering this product?
Go for it, its the best among the rest.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Inspires Innovation
Amaya M.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Dynamics, first class customer service.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 ERP from other similar products?
With the CRM and ERP Dynamics 365 software, your organization may grow faster. The time has come for you to combine all of your data! Find out what will happen next. Be able to achieve remarkable results. Consider your options more carefully before you make any decisions. Assist your company's growth by taking the necessary steps. Recognise and build new business relationships. These suggestions will help you increase your productivity and performance. Your customers as seen from one angle. Find the best leads and nurture them. Customers' experiences that are related. Follow the industry's hottest trends to stay up to date.
What is your favorite aspect of this product?
Better approaches to produce positive client experiences in less time Use your resources to their fullest potential and increase the productivity of your technicians. Assist in reducing operating costs Change your method of doing things. When it comes to consumer partnership monitoring applications, Microsoft Dynamics 365 is currently the preferred choice. In order to track customers and important sales KPIs, we use it. Since we have such a clear understanding of our sales funnels and potential sales targets, my company's managers are able to make quick decisions.
What do you dislike most about this product?
Customer-friendly Microsoft Dynamics 365 can be used. The process of entering information is often tough for new users. You may have difficulty navigating through the site as a result. Problems with interdependencies between solutions are possible. With paperwork, this can be a problem. As a result, when licensing through a third-party, it's crucial to stay up to date on license model changes. You may find it challenging to seek the right support because of its complexity Don't overdo it with customizations to prevent building a huge backlog of unneeded automation tasks.
What recommendations would you give to someone considering this product?
CRM programs are plentiful in the market, but Microsoft Dynamics, with its whole Microsoft ecosystem, is an ideal choice for any major corporation. Our implementation plan, on the other hand, was handled by a third-party consultant we hired. Customer Relationship Management A cloud-based ERP application, Microsoft Dynamics 365 is built on Microsoft's cloud platform. Intelligent virtual agents offer a range of customer service channels. With this software, you can also integrate it with other Office apps.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Agriculture
- Involvement: End User of Application
Submitted Jul 2021
Difficult integration and data migration.
Likeliness to Recommend
Pros
- Respectful
- Reliable
- Security Protects
Cons
- Inhibits Innovation
- Less Efficient Service
- Less Effective Service
