What is MessageBird?
The only leading cloud communications platform with its own telecommunications carrier infrastructure, over 15,000 global customers rely on MessageBird to solve their communication challenges. Our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient, and more accessible than ever before.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MessageBird?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
AI Engine for CPaaS
Integration APIs
Cloud Integration
Communication APIs
Software Development Kit
Code Libraries
Online Cloud Platform
WebRTC-based Calling
Drag and Drop User Interface
MMS API
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Vendor Support
Availability and Quality of Training
MessageBird Reviews
Bahar U.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Great communication & OTP tool
Likeliness to Recommend
What differentiates MessageBird from other similar products?
I haven't used similar tools.
What is your favorite aspect of this product?
Ease of use and features
What do you dislike most about this product?
I didn't have negative experience
What recommendations would you give to someone considering this product?
For OTP purposes I definitely recommend. Also for sms communication it is great.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Easy to use, but sometimes didn't got notification
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
Cons
- Slower Product Innovation
- Commodity Features
- Vendor's Interest First
Alexandros P.
- Role: Consultant
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2023
Easy to use!
Likeliness to Recommend
What differentiates MessageBird from other similar products?
Easy to use and implement, user friendly and easy to catch up.
What is your favorite aspect of this product?
Simplicity and easiness of use
What do you dislike most about this product?
Sometimes bugs come up
What recommendations would you give to someone considering this product?
Should think about implementing MESSAGEBIRD, taking into consideration it's effectiveness and simplicity but also limits.
Pros
- Reliable
- Saves Time
- Friendly Negotiation
- Continually Improving Product